Derek BanksJuly 18, 2019

The Journey to Cloud Transformation

As your customer base and your employees become more and more digitally savvy, they’re looking for more options for engaging with your company. And you want to meet that demand in an efficient, cost-effective, and secure manner. For more and more companies, that means cloud migration, specifically moving communications to the cloud.

Where are you on your journey to the cloud? Is public, private, or hybrid the right solution? Do you know what you need to do but you’re not sure how to get there? Have you started down a path but you’re not sure it’s going to lead to the right outcome? Do you even know where to start?

Avaya’s team of cloud experts and our Outcome-Driven Cloud Consultations are here to help. In just a matter of hours, we will work with you and your key stakeholders to develop your organization’s cloud roadmap. This map will not only tell you where you need to go, but how you need to get there. And it will be based entirely on the business outcomes you and your team are looking for; it won’t be a one-size-fits-all solution. Because that’s what Avaya OneCloud, the most flexible cloud platform on the market, is all about.

The consultation will help you:

  • Define and discover your most-wanted outcomes from a cloud migration 
  • Understand the type of cloud delivery that will have the most positive impact on the way you do business 
  • Identify key business processes and APIs that work within your current infrastructure mapped to a new cloud ecosystem 
  • Begin your cloud transformation  

Our cloud migration experts will suggest or design a system that will adapt to the coming needs of your business. Features such as AI routing and matching, real-time AI speech and sentiment analytics, and automated actions are all covered in your roadmap. As the breadth and scope of your needs evolve, you can rest assured that Avaya OneCloud will be able to support you and your company on the journey forward.

Interested in getting the best view of your business’ cloud needs and goals? Request an Outcome-Driven Cloud Consultation today.

The Journey to Cloud Transformation

Derek Banks

In his role as senior director of strategic initiatives, Derek is focused on cloud migrations, digital ecosystems, security and personalized business outcomes via workflows/low code. Derek is Cloud, Security, ITIL and is Sigma certified and has two decades of direct expertise through executive roles at Avaya, Verizon, Daisy Group and BT.

Read Articles by Derek Banks