Jim ChiricoApril 18, 2019

Moving with Markets

The Asia-Pacific region (APAC) is experiencing an immense period of economic and technological change.  And Avaya is moving with the market to ensure that our customers can tackle these changes head-on.

It feels like only yesterday that I was meeting with customers and partners at last year’s incredibly successful Experience Avaya Asia Pacific conference.  Time has flown by.  Last year’s inaugural event underscored the importance of the APAC region to Avaya and we’re back again this year.

Experience Avaya is the premier annual event for the future of communications experiences and digital transformation in the APAC region. It’s where Avaya top executives come together with leading industry experts, thought leaders, customers and partners to collaborate on creating intelligent experiences that drive business success in today’s digital world.

Like last year, this year, we’ll have plenty to discuss. The APAC region is going through incredible change. In Singapore, where we’ll be hosting this meeting of minds, 20,000 public sector workers are expected to be trained in data science. Across the rest of the region, governments are taking note of claims that 60% to 80% of finance, HR and procurement tasks are automatable, and are applying that sort of thinking to areas like tax collection. And this year alone, smart city pilot projects are taking place in 26 cities across the ten ASEAN (Association of Southeast Asian Nations) countries.

Indeed, according to Research and Markets, the digital process and automation market size will almost double by 2023, with APAC expected to be the fastest growing region within that period.

Naturally, Avaya is prepared for these major shifts, leading many of them – and we’re helping our customers prepare.  A lot has changed over the past year, but one thing has remained constant: our determination to serve our customers with innovative, relevant technologies that deliver positive business outcomes.

Join us at Experience Avaya Asia Pacific on April 24 to find out exactly how we’re doing just that.


Jim Chirico

Jim Chirico is President and Chief Executive Officer of Avaya, Inc., a global leader in digital communications software, services and devices for businesses of all sizes.

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