Avaya StaffMarch 21, 2019

Nuance Awards Avaya ‘Top Producing Partner’ Two Years in a Row

At Avaya, we recognize that our partners are integral to providing superior solutions for our customers. As part of our commitment to successful alliances, we work hard to support our partners, create strong relationships, and grow together.

Nuance is one of our strategic technology partners, collaborating with Avaya to deliver market-leading, intelligent self- and assisted-service solutions for organizations globally. These solutions are differentiated by speech, voice biometrics, virtual assistant, web chat and cognitive technologies, enabling omnichannel customer service for IVR, mobile and web.

We’re proud to announce that Avaya has won Nuance’s Enterprise North America Partner Awards for ‘Top Producing Partner’ for the second consecutive year, a significant indicator of Avaya’s leadership role  in providing communications solutions that enable our customers to successfully implement their digital transformation strategies.

“Technology partners like Avaya are an integral part of our customers’ success and go-to-market strategy, and we are pleased to be able to recognize their achievements and highlight how together we best solve the business requirements of our joint customers,” said Peter MacKinnon, senior vice president of global sales, Nuance Enterprise Division.

This year, Nuance presented its Enterprise Partner Awards at the Nuance Partner eXperience Summit (PXS) in Las Vegas. The networking event brought together Nuance leaders with its top partners and featured sessions focused on infusing AI into customer engagement, enabling customers’ success with digital transformation and the future of biometric authentication and fraud prevention.

To learn more about the Avaya-Nuance partnership, you can find additional information on our Technology Partner page.