Articles from March 2019

AI and Marketing – What Have We Here?

  • Charlene Childers Coleman
  • March 30, 2019 | Estimated reading time: 2 minutes to read
  • We’ve had superhuman computing power hurling us into space for decades. And we’ve had brilliant women like Katherine G. Johnson, Dorothy Vaughan, and Mary Jackson…

The Joy of Iterative Discovery

  • Ping Lin
  • March 27, 2019 | Estimated reading time: 2 minutes to read
  • Many of us enjoy discovering how something works, whether it be a gadget, a piece of software, a tree, or a neutron star.  Discovery is…

What Makes Women Great Inventors

  • Tamar Barzuza
  • March 26, 2019 | Estimated reading time: 2 minutes to read
  • The first compiler was written by a woman named Grace Hopper back in 1952. The same Grace Hopper was a co-inventor of the well-known programming…

Women of Avaya Patent Holders: Supporting Women in Innovation

  • Guest Contributors
  • March 25, 2019 | Estimated reading time: 3 minutes to read
  • This blog is authored by Letha Callahan & Mindy Pfeifer at Avaya. Letha Callahan is SV Project Manager for Conferencing products at Avaya. Mindy Pfeifer…

Nuance Awards Avaya ‘Top Producing Partner’ Two Years in a Row

  • avayablog
  • March 21, 2019 | Estimated reading time: 1 minute to read
  • At Avaya, we recognize that our partners are integral to providing superior solutions for our customers. As part of our commitment to successful alliances, we…

A Letter to My Daughter During Women’s History Month

  • Chris McGugan
  • March 20, 2019 | Estimated reading time: 3 minutes to read
  • To my daughter, When you’re a teenager, you might see this and think: “Dad this is so embarrassing, please stop.” But just like every other…

What Does 2019 Have in Store for Social Media and CX?

  • Guest Contributors
  • March 19, 2019 | Estimated reading time: 2 minutes to read
  • This blog is authored by Phil Baumann & Hristiyana Ivanova at C3i Solutions. Phil Baumann is the Director, Digital Strategy and Operations at C3i Solutions.…

Allegiant Technology and Avaya Ready to Bust Brackets

  • Andy Steen
  • March 18, 2019 | Estimated reading time: 4 minutes to read
  • You can consider it a full court press, double-team, fast break or a monster dunk. But no matter what you call it, Allegiant Technology and Avaya bring their ‘A-Game’ to…
Avaya Workspaces: Giving a Better Customer Experience Builds Brand Value

Avaya Workspaces: Giving a Better Customer Experience Builds Brand Value

  • Mike Butts
  • March 17, 2019 | Estimated reading time: 3 minutes to read
  • Your prospective customers do copious research on your company before they contact you. Just like most of us check out a new restaurant online (look…
Be Creative at any Time: The First Step to Becoming an Inventor

Be Creative at any Time: The First Step to Becoming an Inventor

  • Edel Kelly
  • March 14, 2019 | Estimated reading time: 3 minutes to read
  • It was 2015 and I had been an engineer at Avaya for almost eight years when a  Hackathon was announced. We were encouraged to submit…

Digital Mixology – Chapter I - Smarter Solutions with Artificial Intelligence

  • Steve Forcum
  • March 13, 2019 | Estimated reading time: 6 minutes to read
  • In my last blog post, we discussed the growing importance of voice in modernizing a customer engagement platform. In this first installment of our digital…

Crafting Successful DCX Strategy Requires These Steps

  • Guest Contributors
  • March 11, 2019 | Estimated reading time: 3 minutes to read
  • This blog is authored by Robin Gareiss, President and Founder, of Nemertes Research. Ms. Gareiss leads Nemertes Digital Transformation research. She also is a widely…

Striving for Balance on International Women’s Day

  • Shefali Shah
  • March 8, 2019 | Estimated reading time: 3 minutes to read
  • March is Women’s History Month – a time to commemorate the extraordinary achievements of the influential women who paved the way for all women today.…

It's Time To Move Your Huddle Rooms To The Cloud

  • Steve Brock
  • March 6, 2019 | Estimated reading time: 4 minutes to read
  • The use of video collaboration solutions can accelerate business performance in many ways.  Of course, there are the obvious impacts in the form of lower…
Celebrating Women’s History Month

Celebrating Women’s History Month

  • Becky Carr
  • March 4, 2019 | Estimated reading time: 2 minutes to read
  • If you follow my blogs, you’ll know that I’m a big fan celebrating legacy. I’ve said it before and I’ll say it again: when you…