Articles from March 2019

AI and Marketing – What Have We Here?

  • Charlene Childers Coleman
  • March 30, 2019 | Estimated reading time: 2 minutes to read
  • We’ve had superhuman computing power hurling us into space for decades. And we’ve had brilliant women like Katherine G. Johnson, Dorothy Vaughan, and Mary Jackson…

The Joy of Iterative Discovery

  • Ping Lin
  • March 27, 2019 | Estimated reading time: 2 minutes to read
  • Many of us enjoy discovering how something works, whether it be a gadget, a piece of software, a tree, or a neutron star.  Discovery is…

What Makes Women Great Inventors

  • Tamar Barzuza
  • March 26, 2019 | Estimated reading time: 2 minutes to read
  • The first compiler was written by a woman named Grace Hopper back in 1952. The same Grace Hopper was a co-inventor of the well-known programming…

Women of Avaya Patent Holders: Supporting Women in Innovation

  • Guest Contributors
  • March 25, 2019 | Estimated reading time: 3 minutes to read
  • This blog is authored by Letha Callahan & Mindy Pfeifer at Avaya. Letha Callahan is SV Project Manager for Conferencing products at Avaya. Mindy Pfeifer…

Nuance Awards Avaya ‘Top Producing Partner’ Two Years in a Row

  • avayablog
  • March 21, 2019 | Estimated reading time: 1 minute to read
  • At Avaya, we recognize that our partners are integral to providing superior solutions for our customers. As part of our commitment to successful alliances, we…

A Letter to My Daughter During Women’s History Month

  • Chris McGugan
  • March 20, 2019 | Estimated reading time: 3 minutes to read
  • To my daughter, When you’re a teenager, you might see this and think: “Dad this is so embarrassing, please stop.” But just like every other…

What Does 2019 Have in Store for Social Media and CX?

  • Guest Contributors
  • March 19, 2019 | Estimated reading time: 2 minutes to read
  • This blog is authored by Phil Baumann & Hristiyana Ivanova at C3i Solutions. Phil Baumann is the Director, Digital Strategy and Operations at C3i Solutions.…

Allegiant Technology and Avaya Ready to Bust Brackets

  • Andy Steen
  • March 18, 2019 | Estimated reading time: 4 minutes to read
  • You can consider it a full court press, double-team, fast break or a monster dunk. But no matter what you call it, Allegiant Technology and Avaya bring their ‘A-Game’ to…
Avaya Workspaces: Giving a Better Customer Experience Builds Brand Value

Avaya Workspaces: Giving a Better Customer Experience Builds Brand Value

  • Mike Butts
  • March 17, 2019 | Estimated reading time: 3 minutes to read
  • Your prospective customers do copious research on your company before they contact you. Just like most of us check out a new restaurant online (look…
Be Creative at any Time: The First Step to Becoming an Inventor

Be Creative at any Time: The First Step to Becoming an Inventor

  • Edel Kelly
  • March 14, 2019 | Estimated reading time: 3 minutes to read
  • It was 2015 and I had been an engineer at Avaya for almost eight years when a  Hackathon was announced. We were encouraged to submit…

Digital Mixology – Chapter I - Smarter Solutions with Artificial Intelligence

  • Steve Forcum
  • March 13, 2019 | Estimated reading time: 6 minutes to read
  • In my last blog post, we discussed the growing importance of voice in modernizing a customer engagement platform. In this first installment of our digital…

Crafting Successful DCX Strategy Requires These Steps

  • Guest Contributors
  • March 11, 2019 | Estimated reading time: 3 minutes to read
  • This blog is authored by Robin Gareiss, President and Founder, of Nemertes Research. Ms. Gareiss leads Nemertes Digital Transformation research. She also is a widely…

Striving for Balance on International Women’s Day

  • Shefali Shah
  • March 8, 2019 | Estimated reading time: 3 minutes to read
  • March is Women’s History Month – a time to commemorate the extraordinary achievements of the influential women who paved the way for all women today.…

It's Time To Move Your Huddle Rooms To The Cloud

  • Steve Brock
  • March 6, 2019 | Estimated reading time: 4 minutes to read
  • The use of video collaboration solutions can accelerate business performance in many ways.  Of course, there are the obvious impacts in the form of lower…