Articles from October 2018

Modernizing Communications—How to Remodel Without Destruction

Modernizing Communications—How to Remodel Without Destruction

  • Jon Alperin
  • October 30, 2018 | Estimated reading time: 3 minutes to read
  • Home renovations are exciting, but let’s be honest. The day-to-day inconvenience of construction with contractors traipsing through your home, ripping out walls, disrupting the family,…
Avaya Loyalty2gether: Take the Next Step on Your Communications Journey

Avaya Loyalty2gether: Take the Next Step on Your Communications Journey

  • Mike Kuch
  • October 29, 2018 | Estimated reading time: 3 minutes to read
  • Avaya Engage is now just a few months away and teams across Avaya are working diligently to finalize the program for our many IAUG user…
Esports and the New Frontier: Experiential Gaming – Avaya Blog

Esports and the New Frontier: Experiential Gaming

  • Andy Steen
  • October 26, 2018 | Estimated reading time: 4 minutes to read
  • What do you think of when you hear ‘sports star’? Previous experience in the sports industry has colored my answers to these questions. I think…
Three Frightening Contact Center Problems Solved with Cloud

Three Frightening Contact Center Problems Solved with Cloud

  • David Rollison
  • October 25, 2018 | Estimated reading time: 2 minutes to read
  • It’s the spookiest time of the year, and not just because contact centers like yours are about to head full bore into the holiday rush.…
Channel Surfing: How Do Consumers Engage with Your Brand?

Channel Surfing: How Do Consumers Engage with Your Brand?

  • Guest Contributors
  • October 25, 2018 | Estimated reading time: 3 minutes to read
  • This blog is authored by Dale Conwell, Vice President, C3i Solutions. Dale's primary focus is developing innovative solutions for companies in consumer packaged goods, food…
Microservices are at Work for Avaya Customers Today

Microservices are at Work for Avaya Customers Today

  • Chris McGugan
  • October 22, 2018 | Estimated reading time: 3 minutes to read
  • It came up in conversation during a recent client site visit: “Where does Avaya stand with microservices?” The topic is being increasingly discussed as the…
Avaya Academy is Building and Celebrating Future Leaders

Avaya Academy is Building and Celebrating Future Leaders

  • Jim Chirico
  • October 19, 2018 | Estimated reading time: 2 minutes to read
  • Transformation at Avaya is about more than our business model. We are driving a significant cultural transformation that will help us better serve customers and…
Four Ways to Better Align IT and LOB for Digital Transformation Success

Four Ways to Better Align IT and LOB for Digital Transformation Success

  • Chris McGugan
  • October 16, 2018 | Estimated reading time: 5 minutes to read
  • The start of a new fiscal year is upon us. About three months remain for business leaders to neatly wrap up their 2018 goals and…
The Gender Equality Riddle That Must Become Solvable for All

The Gender Equality Riddle That Must Become Solvable for All

  • Sara Broadbent
  • October 16, 2018 | Estimated reading time: 3 minutes to read
  • When I was young, there was a popular 70s sitcom considered groundbreaking at the time called All in the Family. Perhaps one of the most…
Avaya’s Talent Exchange Program: Leading with Cultural Intelligence

Avaya’s Talent Exchange Program: Leading with Cultural Intelligence

  • Faye Tylee
  • October 15, 2018 | Estimated reading time: 4 minutes to read
  • One of the most beautiful quotes I’ve read comes from French-born American cellist Yo-Yo Ma, “Our cultural strength has always been derived from our diversity…
Digital Transformation in Government Means All-New Communications - Avaya Blog

Digital Transformation in Government Means All-New Communications

  • Oliver Bengtsson
  • October 12, 2018 | Estimated reading time: 3 minutes to read
  • When it comes to digital transformation in government, companies are missing the mark. Nearly 80% of global leaders within the government organizations believe digital is…
Migrating Communications to Cloud: With Avaya, it’s Browse. Click. Done.

Migrating Communications to Cloud: With Avaya, it’s Browse. Click. Done.

  • Steve Forcum
  • October 11, 2018 | Estimated reading time: 5 minutes to read
  • Migrating your communications infrastructure to the cloud offers a variety of benefits, especially for your retail, seasonal, and branch locations. Let’s look at the potential…
Mobile Data, Digital IDs, and Identity-as-a-Service in the Sports World

Mobile Data, Digital IDs, and Identity-as-a-Service in the Sports World

  • David Chavez
  • October 9, 2018 | Estimated reading time: 5 minutes to read
  • We are long past the digital revolution. 21st-Century technology and solutions are deeply embedded in both our personal and professional lives. The world of sports…
Team Collaboration Isn’t About Culture—It’s About Community – Avaya Blog

Team Collaboration Isn’t About Culture—It’s About Community

  • Mike Kuch
  • October 9, 2018 | Estimated reading time: 4 minutes to read
  • While culture is relatively easy to define, the same cannot be said for communities in the context of the enterprise. In an era of rapid…
Avaya Devices for Diversity: Helping Break Barriers to Girls’ Education

Avaya Devices for Diversity: Helping Break Barriers to Girls’ Education

  • Becky Carr
  • October 5, 2018 | Estimated reading time: 3 minutes to read
  • One of the most inspirational stories I’ve read is about a young woman, Malala Yousafzai. Malala is a well-known Pakistani activist for female education and…
Secret to Succeeding in the 21st Century? Lifelong Learning – Avaya Blog

The Secret to Succeeding in the 21st Century? Lifelong Learning

  • Faye Tylee
  • October 4, 2018 | Estimated reading time: 4 minutes to read
  • One of the most delightful movies I’ve seen that also offers a strong commentary on self-improvement is Groundhog Day. It’s about a weatherman played by…