Articles from August 2018

What a Rubik’s Cube Can Teach Us About Employee Engagement – Avaya Blog

What a Rubik’s Cube Can Teach Us About Employee Engagement

  • Faye Tylee
  • August 30, 2018 | Estimated reading time: 5 minutes to read
  • I love analogies. They’re a powerful tool when it comes to teaching and learning. Case in point: my daughter and I were watching The Pursuit…
Avaya Powers Team & Fan Experiences at 2018 World Football Tournament

Avaya Powers Team & Fan Experiences at 2018 World Football Tournament

  • Andy Steen
  • August 28, 2018 | Estimated reading time: 3 minutes to read
  • At the most prestigious soccer tournament in the world, Avaya put champion-level technology and solutions throughout the stadiums. The international association #football competition that took…
Achieving a Singular Unified Customer Experience – Avaya Blog

Achieving a Singular Unified Customer Experience

  • Savio Tovar Dias
  • August 23, 2018 | Estimated reading time: 3 minutes to read
  • At Avaya, we have always prided ourselves in leadership of Unified Communications and Contact Center technologies. That leadership is not an accident—it comes through our…
Securing Data with Blockchain - Explained in Plain English - Avaya Blog

Securing Data with Blockchain … Explained in Plain English

  • Mark J. Fletcher, ENP
  • August 21, 2018 | Estimated reading time: 4 minutes to read
  • Like any other Sunday morning when I’m not traveling, I park myself at my local luncheonette, grab my big Avaya mug from the wall behind…
Avaya Tees Off at Baltusrol Golf Club to Support Charity & Month of Giving

Avaya Tees Off at Baltusrol Golf Club to Support Charity & Month of Giving

  • Andy Steen
  • August 17, 2018 | Estimated reading time: 2 minutes to read
  • The first annual Avaya Charity Golf Tournament is heading to the fairway on August 20, 2018. Golf pros, amateurs, caddies, and tournament sponsors will gather…
WhatsApp’s Latest Announcement is Another Win for the API Economy - Blog

WhatsApp’s Latest Announcement is Another Win for the API Economy

  • Yaser Alzubaidi
  • August 16, 2018 | Estimated reading time: 2 minutes to read
  • The open-ecosystem strategy, which we at Avaya are deeply committed to, is one that offers peerless integration options for organisations. In our recent survey commissioned…
Combining Humans & AI: Is It an Art(ificial) or a Science? – Avaya Blog

Combining Humans & AI: Is It an Art(ificial) or a Science?

  • Laurent Philonenko
  • August 13, 2018 | Estimated reading time: 5 minutes to read
  • Time magazine recently wrote that Artificial Intelligence “is one of the hottest, least understood and most debated tech breakthroughs in modern times.” You can understand…
Why Should You Replace Your Perfectly Good Business Phone? Reason 3

Why Should You Replace Your Perfectly Good Business Phone? Reason 3

  • Steve Brock
  • August 10, 2018 | Estimated reading time: 2 minutes to read
  • Upgrading your business phones may not be high on your priority list, but making the switch could create a positive butterfly effect. This one change…
Avaya Vantage for Today’s UX, Where Screen Size & Sound Really Matter

Avaya Vantage for Today’s UX, Where Screen Size & Sound Really Matter

  • Frederick Sabty
  • August 8, 2018 | Estimated reading time: 3 minutes to read
  • Tech fans might have noticed that over the past year something has been happening to the way we look at each other through our screens.…
Digital Transformation Without a Human Touch Becomes Digital Dystopia

Digital Transformation Without a Human Touch Becomes Digital Dystopia

  • Karen Hardy
  • August 6, 2018 | Estimated reading time: 3 minutes to read
  • Trillions are expected to be spent on digital transformation in the coming years, with a large share allocated towards communications technologies. It’s great to see…
The Mantra for Every Company Today: Transform or Be Left Behind

The Mantra for Every Company Today: Transform or Be Left Behind

  • Becky Carr
  • August 2, 2018 | Estimated reading time: 5 minutes to read
  • I remember getting the call from Jim Chirico asking me to join the Avaya family as their new head of Global Marketing. I was excited,…