Savio Tovar DiasJune 12, 2018

From Kick-Off to Final Whistle, Trust the #GameChanger for All Your UC Goals

Football fans from across the globe will arrive in Russia this month to witness one of the world’s largest sporting events. As they get swept up in the exuberance of passionately cheering their teams onward to victory, it’s highly unlikely they’ll pay much attention to the world-class facilities at the stadiums—and yet, their experience will be shaped more by this than they could possibly imagine.

Right from the moment fans enter to the time they leave, there are dedicated teams working, in close unison, at ticketing, crowd control, security, F&B, and broadcast to ensure the highest quality fan experience. Only the best teams that have proven themselves through a rigorous qualifying process earn the right to play at the event. So, too the unified communications technologies that facilitate communication, collaboration, and engagement among event-organizing teams have been carefully vetted, selected and deployed. In both cases, it’s only the most agile, flexible and consistently reliable ones that make it into the stadiums. When your performance will be judged by audiences the world over, you’ve got to maintain high performance right through the match.


The atmosphere is electrifying—months of dedication and hard work have built up to this very moment. With millions of eyes on the players, and the hopes of nations resting on their shoulders, they can be forgiven for their nervousness and yet, the sooner they settle in, the better their chances of living up to expectations. So too when customers count on your employees to deliver exceptional service and unmatched engagement, there’s no time for hesitation. With powerful communications and collaboration tools across multiple devices, all delivered via a single app, Avaya eliminates the learning curve and gets your employees into the game from the get-go.


While it definitely has its superstars, football is a team sport and often quick and accurate passes between players can determine the outcome of a game. Yes, there will always be flashes of individual brilliance, but most goals are a result of smooth passes back and forth between players. It’s the same for your mobile workforce as they move from the office, to the field, to their homes. No matter which device they connect from and from where they’re based, they need access to the same information, tools, and quality of service. With our UC solutions, Avaya helps ensure that your team players can connect anytime, from anywhere, and on any device.

Half Time

It might be a break from the field, but there’s absolutely no scope for downtime when you’re competing at the highest level. Managers and coaches must rapidly analyse their team’s performance, make tactical adjustments, and player changes at a moment’s notice to ensure success. This is only possible when information is available at one’s fingertips.

So why should it be any different with your organization’s most vital communications tools? At Avaya, we realize this, which is why we equip our solutions with comprehensive yet intuitive reporting tools that, thanks to browser-based delivery, are instantly accessible when you need them. With this, you better understand your customers’ preferences and needs and can fine-tune your business strategy on the fly.

Planning for the Unpredictable

Despite the best efforts to strategize before a match or during halftime, there’s no guarantee once the game is on. How many times have we seen teams change strategy or make unintended substitutions due to cards and injuries? Yet, there’s no room for excuses—no matter what, fans expect their teams to win! Customers too don’t care if your workforce ramps up or down. They expect a consistently high quality of performance and service no matter what. By offering our solutions via a convenient cloud-based model, you can scale up or down as requirements demand, making sure you’re always in the best position to win!

Avaya for All Your Goals

In football and in business, in the end, it’s all about achieving the goals! With flexible modes of deployment, rich feature sets, and world-class professional services and support, you can be assured that with Avaya, it’s always a perfect match.

We’re proving ourselves on the world’s greatest stages and whether it’s a stadium or a small office, we’ve got the communication, collaboration, and engagement solutions for all your needs. Your customers trust you to be the #GameChanger for all their requirements, so, what are you waiting for? Get in touch with us and set your organization up with the innovative solutions that turn employees into star players and your customers into dedicated fans.

From Kick-Off to Final Whistle, Trust the #GameChanger for All Your UC Goals

Savio Tovar Dias

Savio Tovar Dias has 18+ years' experience in the Communications industry, spanning ATamp;T, Lucent Technologies, and currently Avaya. He leads Technical Operations for Avaya in Asia, Middle East, Africa, Turkey, India, China and Russia. Savio puts focus on customers' consumption of technology and driving new channel models based on XaaS, Cloud, and Managed Services.

Read Articles by Savio Tovar Dias