Avaya 2Q FY2018 Financial Results Reflect Our Momentum - Blog

Avaya 2Q FY2018 Financial Results Reflect Our Momentum

Today we reported financial results for Avaya’s second quarter of FY18, and we are excited about the results we delivered in our first full quarter as a public company. Our performance demonstrates the impact of our increased investments in the business and the significant progress in our transformation and against our strategic goals for growth—and how this is driving momentum with our customers, our partners and the market.

Avaya delivered its first year-over-year revenue increase in the last six years, as well as its fifth straight quarter of revenue stability. Cloud monthly recurring revenue was up 76% versus Q1 in the enterprise segment and up 53% in the midmarket segment. Software and services was 83% of our revenue. We added more than 1,200 new logos worldwide, and approximately 350 new channel partners. We’ve also continued to build on our industry-leading business model, with new records in several key second quarter operating metrics.

We continue to deliver results by making significant progress in customer-driven innovations and advancing our technology plays: our acquisition of Spoken Communications that has accelerated our multitenant cloud capabilities, our strategic alliance with Afiniti that uses AI-driven behavioral pairing to match customers with contact center agents, and our Avaya Mobile Experience announcement that changes the game by reducing contact center costs and offering omnichannel communications for mobile customers.

You can hear all the details in the replay of the webcast where we discussed the financial results.

Our focus on execution, performance, and our customers drove an outstanding Q2, and we are investing and innovating to keep the momentum growing. We thank our customers, partners and employees for their continued dedication and support, and look forward to continued success together.