Articles from February 2017

Less Maintenance, More Innovation: How to (Finally) Fill the IT Skills Gap | Avaya Blog

Less Maintenance, More Innovation: How to (Finally) Fill the IT Skills Gap

  • Jean Turgeon
  • February 20, 2017 | Estimated reading time: 6 minutes to read
  • If you take a good look at how the business ecosystem is evolving, you’ll find that it’s being redefined by five key market trends: Automation…
2017 Avaya Customer Innovation Awards Honor Five Companies Leading the Way in Digital Transformation

2017 Avaya Customer Innovation Awards Honor Five Companies Leading the Way in Digital Transformation

  • Tony Kleckner
  • February 16, 2017 | Estimated reading time: 4 minutes to read
  • Every year, Avaya and IAUG recognize a handful of customers who are innovators. These customers are recognized with Customer Innovation Awards. Last year’s award winners…
Achieving Secure, Mission-Critical Technical Support is a Two-Way Street | Avaya

Achieving Secure, Mission-Critical Technical Support is a Two-Way Street

  • Mike Runda
  • February 13, 2017 | Estimated reading time: 3 minutes to read
  • Recently, an Avaya customer—a major global financial institution—encountered a pretty disruptive network issue. Avaya support technicians encountered roadblocks in resolving the issue, and the customer's…
Why Compassionate Leadership is the Best Business Strategy | Avaya Blog

Why Compassionate Leadership is the Best Business Strategy

  • Amy Fliegelman Olli
  • February 9, 2017 | Estimated reading time: 4 minutes to read
  • I remember reading an interview with CEO of LinkedIn Jeff Weiner. He was talking about his evolution as a leader. His “aha” moment had come…
5 Ways Hotels Can Build a Successful Digital Strategy for Guest Experience | Avaya Blog

Five Ways Hotels Can Build a Successful Digital Strategy for Improving Guest Experience

  • Robert K. Mitton
  • February 7, 2017 | Estimated reading time: 5 minutes to read
  • If research has shown us anything, it’s that companies across virtually every sector are realigning around digitization. So much so that 80% of companies identify…
Introducing Avaya Equinox™ Conferencing: Hassle-Free Communication | Avaya Blog

Introducing Avaya Equinox™ Conferencing

  • Rob Carmichael
  • February 6, 2017 | Estimated reading time: 3 minutes to read
  • For years Avaya technologies have pioneered new advancements in the conferencing world. Now Avaya Equinox™ Conferencing takes that even further. In the past, Avaya Scopia…
Avaya Healthcheck Tool: Easier Way to Keep Your Communications Network Operating at Peak Performance

New Avaya Healthcheck Tool: It Just Got Easier to Keep Your Communications Network Operating at Peak Performance

  • Sandra Thomson
  • February 3, 2017 | Estimated reading time: 2 minutes to read
  • While the Patriots and the Falcons battle at the Super Bowl February 5, many of us will be trying to keep our New Year’s resolutions…