Articles from December 2016

Philanthropy: the gift that keeps on giving | Avaya Blog

Philanthropy: the gift that keeps on giving

  • Eric Ryan
  • December 22, 2016 | Estimated reading time: 2 minutes to read
  • The holiday season is upon us, a time of year marked by the spirit of giving and thankfulness as we celebrate with family, friends, colleagues…
Five magical facts about the NORAD Tracks Santa Program | Avaya Blog

Five magical facts about the NORAD Tracks Santa Program

  • Laura Bassett
  • December 21, 2016 | Estimated reading time: 4 minutes to read
  • Illustrating the true magic of Christmas, this will be the 61st consecutive year that eager and anxious little boys and girls call the NORAD hotline…
The Zang Forget Me Not Service Is Here for the Holidays

The Zang Forget Me Not Service Is Here for the Holidays

  • Christina Knittel
  • December 19, 2016 | Estimated reading time: 3 minutes to read
  • We are doing it again! We are bringing back the Zang Forget Me Not service for the holidays-- this time for a message from the North Pole.…
The IoT Chronicles: Security Regulation (part 3) | Avaya Blog

The IoT Chronicles Part 3: Security Regulation

  • Jean Turgeon
  • December 19, 2016 | Estimated reading time: 6 minutes to read
  • There’s no denying the transformative power of the IoT (whether or not you’ve read this IoT Chronicles blog series.) Practically every object imaginable today has…
Learn how data breaches can be prevented with Avaya’s network segmentation and security solutions.

Data Protection Part 2: What About Unauthorized Data Access?

  • Greg Deffenbaugh
  • December 16, 2016 | Estimated reading time: 7 minutes to read
  • In part 1, we explored the physical loss of data, meaning the data is no longer available for access (intelligently) by anyone. There’s another, perhaps…
IAUG (the International Avaya Users Group) offers plenty of opportunities for professional growth.

Advance Your Career—Put the “You” in IAUG

  • IAUG Guest Bloggers
  • December 14, 2016 | Estimated reading time: 2 minutes to read
  • Paula Brown Hackett is a member of IAUG and a Senior IT Manager, Enterprise Networks for McMaster University. Whether it’s at Avaya ENGAGE, a local…
Learn how more working women can advance to the c-suite.

How More Working Women Can Advance to the C Suite

  • Morag Lucey
  • December 13, 2016 | Estimated reading time: 4 minutes to read
  • If you’ve been keeping up with my blog, then you know one thing about me: I advocate for females boldly being the awesome workplace contributors…
Learn what it means to lose data and how to protect yourself from data loss.

Data Protection Part 1: What Does it Mean to Lose Data?

  • Greg Deffenbaugh
  • December 12, 2016 | Estimated reading time: 5 minutes to read
  • I recently attended the Storage Networking Industry Association (SNIA) Storage Developer Conference (SDC). It was very much a going-home event. I hadn’t thought about locks…
Avaya Demos Wireless Location Based Services at Avaya ENGAGE Dubai

Avaya Demos Wireless Location Based Services at Avaya ENGAGESM Dubai

  • Greg Deffenbaugh
  • December 9, 2016 | Estimated reading time: 5 minutes to read
  • Wireless Location Based Services (WLBS) are usually discussed in the areas of customer or guest engagement. However, there are also valuable use cases in the…
The new White House Administration needs to modernize federal government communications.

5 Key Steps to Modernizing the Federal Government

  • Jerry Dotson
  • December 9, 2016 | Estimated reading time: 2 minutes to read
  • Modernizing the communications systems of government agencies creates significant challenges—and opportunities—for the new Administration. Key to improving services for the estimated 324 million Americans, the…
Learn how to create a tech-driven hospitality guest experience with Avaya.

How Do You Create a Tech-Driven Guest Experience?

  • Robert K. Mitton
  • December 8, 2016 | Estimated reading time: 5 minutes to read
  • Hospitality, one of the world’s most prevalent and influential industries, is using tech-driven guest experiences to boost success. In addition to the usual business trips…
Leverage Big Data to Fine Tune Customer Experiences with Avaya Oceana and Oceanalytics

Leveraging Big Data to Fine Tune Customer Experiences

  • Laura Bassett
  • December 6, 2016 | Estimated reading time: 6 minutes to read
  • Whether you realize it or not, big data is at the heart of practically everything we do today. Billboard companies, for example, are now leveraging…
Avaya Support Services have benefits and advantages over third-party services providers.

Quiz: Do You Know How to Choose the Right Support Services Provider?

  • Sandra Thomson
  • December 5, 2016 | Estimated reading time: 4 minutes to read
  • All too often, we find that IT executives who are facing budget cuts buy unauthorized support services for their Avaya solutions. Doing so puts IT…
Serving Customers through the Avaya Edge Programme for Partners | Blog

Serving Customer Buying Patterns Means Our Partners are “Living on the Edge”

  • Fadi Moubarak
  • December 1, 2016 | Estimated reading time: 3 minutes to read
  • Today’s business environment is a competitive and dynamic landscape that necessitates innovation in communications and collaboration. Technology solutions are more than mere infrastructure investments, they…
Avaya IP Office takes into account midsize businesses’ needs for simplicity and affordability.

Make or Break: The Customer Experience Imperative for Midsize Businesses

  • Karen Hardy
  • December 1, 2016 | Estimated reading time: 5 minutes to read
  • According to the Wall Street Journal, 2016 Thanksgiving and Black Friday sales have already accounted for more than $3 Billion in “desktop spending”—aka, e-commerce. While…