Advanced Techniques for Writing Avaya Breeze Snap-Ins Using Engagement Designer—Part Three

Welcome to the third in my series of videos addressing some of the more advanced Avaya Breeze™ techniques. Here, I add multimodal communications (SMS text and email) and parallel gateways to a Breeze Snap-in. To make things a tad more exciting, I then launch my Snap-in with a RESTful web services call from Google Postman.

 
Continue with the advanced series:

Part 1: Error Processing and Boundary Events

Part 2: Breeze Connectors

Part 3: SMS Text, Email, and Parallel Gateways

Andrew Prokop is the Director of Vertical Industries at Arrow Systems Integration. Andrew is an active blogger and his widely-read blog, SIP Adventures, discusses every imaginable topic in the world of unified communications. Follow Andrew on Twitter at @ajprokop, and read his blog, SIP Adventures.