Video - An Introduction to Avaya Breeze – Prompts and Gateways

Writing Avaya Breeze Snap-ins Using Engagement Designer — Part Three

Welcome to “An Introduction to Avaya Breeze Prompts and Gateways,” part three in a series of videos that explore writing Avaya Breeze™ applications—or Snap-ins.

In my first two Breeze videos, I built a simple, yet functional Make Call Snap-In. I showed you how to use the Breeze tools for Snap-In creation, execution, and testing. This video expands upon that work by enhancing the Make Call Snap-in with a DTMF prompt and decision logic.

The video series:

Part 1: Avaya Breeze Basics

Part 2: Avaya Breeze Workflow Properties

Part 3: Avaya Breeze Prompts and Gateways


Andrew Prokop is the Director of Vertical Industries at Arrow Systems Integration. Andrew is an active blogger and his widely-read blog, SIP Adventures, discusses every imaginable topic in the world of unified communications. Follow Andrew on Twitter at @ajprokop, and read his blog, SIP Adventures.

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