Texas to implement Kari’s Law, a new 911 law on Sept 1, 2016

Kari’s Law Progress: Texas to implement new 911 Law

983 days. 983 days since a little girl lost her mother after a brutal stabbing, because the motel she was staying in required her to dial a “9” before 9-1-1. Because of one single digit, Kari Hunt perished.

At Avaya, my colleagues and I have fought hard alongside Hank Hunt, Kari’s father, for 983 days in the name of Kari’s Law. The bill would amend the Communications Act of 1934 to require phone vendors and individual buildings to make sure people could connect directly with emergency services without having to press 1 or 9 first. The bill would also add two additional requirements—outgoing 911 calls would connect directly to emergency services without local interference, while also notifying onsite personnel that a 911 call was made. With the help of FCC Commissioner Ajit Pai, we’ve made progress in several states and at the Federal level, promoting Kari’s Law. The state of Texas, Kari’s home state, did an exceptionally good job in fighting for this legislation. It was signed in May 2015.

On Sept. 1, 2016 the law goes into full effect in Texas, which means that businesses in Texas must make necessary provisions NOW. The best place for information is the Texas 911 page. And the Texas CSEC has produced a helpful PSA video featured on YouTube.

Did you know all Avaya systems can be programmed to be Kari’s Law compliant without upgrades? You read that correctly. In fact, many dealers will perform this service free of charge. Customers certainly do not have to purchase anything, as this law concerns access and notification. Expensive ALI management tools are not needed. We made sure this was the case, and even fought hard for a waiver process to protect a customer from having to buy a new system.

For more complex environments and VPN users, remote locations with no trunks, etc., some specific assistance will likely be needed, but customers are advised to talk with us first, as we can apply routing logic to minimize third party costs.

If a solution is required, our Avaya DevConnect SELECT PRODUCT PARTNER solutions are:

Not in Texas? We’re still working hard to make sure Kari’s Law is passed in every state, so that no child will ever face the awful outcome that Kari’s daughter lives with every day. But a change in the law isn’t necessary to do the right thing. Set the example in your state and make sure your 911 system is fully functional without the need for extra digits. Need help? We’re here to assist.