Articles from August 2016

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New Age, New Requirements, More Innovation: Three Ways to Keep Up (Part 3)

  • Jean Turgeon
  • August 31, 2016 | Estimated reading time: 4 minutes to read
  • The 2016 Rio Olympics may be over, but the excitement is still palpable. As I watched the performances from some of today’s most gifted athletes,…
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Maximizing value from your support services investment

  • Mike Runda
  • August 30, 2016 | Estimated reading time: 4 minutes to read
  • Commitment to 5 core practices will lead to peace of mind and growth. In the world of support services we are always striving to reach…
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The Key to Communication Enablement for Smart Business Applications

  • Mohammad Nezarati
  • August 29, 2016 | Estimated reading time: 2 minutes to read
  • It’s undeniable: the cloud has revolutionized the enterprise with a more cost-effective and flexible solution that’s proven to drive more positive business outcomes. In fact,…
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Sabio uses Avaya Scopia Video Conferencing to Communicate Major Investment

  • Steve Rafferty
  • August 26, 2016 | Estimated reading time: 3 minutes to read
  • 2016 is shaping up to be quite a year for the tech sector in the UK, with the UK digital economy growing 32% faster than…
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How Workforce Optimization Tools Positively Impact Your Business, Clients, and Bottom Line

  • Jeff Kerslake
  • August 24, 2016 | Estimated reading time: 3 minutes to read
  • Founded in 1962, Common has been delivering best-in-class accounts receivable management programs throughout Canada for decades. With an unwavering commitment to excellence, Common’s leadership team…
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Six Questions to Help Non-Profit IT Managers Pick the Right Partner

  • Sandra Thomson
  • August 24, 2016 | Estimated reading time: 3 minutes to read
  • Every organization knows the importance of stretching each dollar. That’s especially true of a non-profit trying to keep operating costs at a minimum. They must…
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Summer at Avaya through the Eyes of Interns

  • Andy Steen
  • August 23, 2016 | Estimated reading time: 5 minutes to read
  • Summer in the U.S. is winding down. In stores, aisles of beach accessories are quickly being replaced with school supplies and pumpkin-scented candles. We say…
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Writing Avaya Breeze Snap-Ins Using Engagement Designer — Part Six

  • Andrew Prokop
  • August 23, 2016 | Estimated reading time: 1 minute to read
  • Welcome to “An Introduction to Avaya Breeze Events,” the final installment in my introductory series of videos exploring Avaya Breeze™ from a development point of…
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New Age, New Requirements, More Innovation: Three Ways to Keep Up (Part 2)

  • Jean Turgeon
  • August 22, 2016 | Estimated reading time: 5 minutes to read
  • If you’ve read Part 1 of this series, you hopefully now have a solid understanding of how businesses must keep up with today’s pace of…
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Avaya’s Global Management Development Program (GMDP): Building a Global Community from the Inside Out

  • Eric Ryan
  • August 19, 2016 | Estimated reading time: 2 minutes to read
  • I recently became a freshly minted member of Avaya’s Global Management Development Program (GMDP), and I’ve got to tell you … I couldn’t be more…
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The Importance of Community

  • Jen Lau
  • August 17, 2016 | Estimated reading time: 3 minutes to read
  • All my life I’ve heard the phrase “it takes a village” from the mouths of parents working hard to raise well-balanced kiddos. The meaning of…
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New Age, New Requirements, More Innovation: 3 Ways to Keep Up (Part 1)

  • Jean Turgeon
  • August 17, 2016 | Estimated reading time: 4 minutes to read
  • When we talk about what has changed within the last 25 years in technology, communications and business, it feels only possible to scratch the surface.…
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Enabling Smart Vertical Solutions in a Smart Digital World

  • Jean Turgeon
  • August 16, 2016 | Estimated reading time: 1 minute to read
  • Watch as Jean “JT” Turgeon discusses the path Avaya is taking into the Smart Digital World and how the company enables digital transformation. [kaltura-widget uiconfid="36065901"…
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Writing Avaya Breeze Snap-Ins Using Engagement Designer — Part Five

  • Andrew Prokop
  • August 16, 2016 | Estimated reading time: 1 minute to read
  • Welcome to “An Introduction to Avaya Breeze Web Services,” part five in a series of videos that explore writing Avaya Breeze™ applications—or Snap-ins. In this…
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Fanalytics: Solving the Fan Data Equation

  • David Chavez
  • August 15, 2016 | Estimated reading time: 6 minutes to read
  • The professional sports industry in North America is projected to reach $73.5 billion by 2019 (PwC Sports Outlook Study). But how do sports clubs and…
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Headlines are Not All True: American High-tech Success in China is Real

  • Laurent Philonenko
  • August 12, 2016 | Estimated reading time: 6 minutes to read
  • What happens when a company is faced with two equally important challenges at once? American high-tech giants—Uber, Amazon, Facebook—are in the midst of this exact…