Avaya Breeze

Writing Avaya Breeze Snap-Ins Using Engagement Designer — Part One

If a picture tells a thousand words, a video must be the equivalent of a novel. With that in mind, I’ve decided to forgo the 1,500 written words I would typically use to describe building an Avaya Breeze™ application and take 16 minutes to show you.

Welcome to “An Introduction to Avaya Breeze – The Basics,” the first in a series of videos that explore writing Breeze applications—or Snap-ins as they are more properly known. Each video will build upon the previous to take you from the fundamentals of Breeze to its most powerful tools for developing scalable and highly flexible communications solutions.

If your company is looking for ways to optimize its communications platform, increase employee productivity, drive up customer satisfaction, and find ways to differentiate its offerings from those of your competitors, you need to understand Avaya Breeze.


Andrew Prokop is the Director of Vertical Industries at Arrow Systems Integration. Andrew is an active blogger and his widely-read blog, SIP Adventures, discusses every imaginable topic in the world of unified communications. Follow Andrew on Twitter at @ajprokop, and read his blog, SIP Adventures.