Articles from May 2016

Helping Navigate the Perfect Storm

Helping Navigate the “Perfect Storm”

  • Susan Keys
  • May 26, 2016 | Estimated reading time: 3 minutes to read
  • Federal Agencies Turn to Fabric Networks and Unified Communications for Cybersecurity, Service Delivery, Telework, and Modernization Without Rip and Replace This year presents a particularly…
Zang Goes Global With Support of International Numbers

Zang Goes Global With Support of International Numbers

  • Mohammad Nezarati
  • May 26, 2016 | Estimated reading time: 1 minute to read
  • I’m excited to announce the addition of 57 new countries where the Zang platform is now available. With this expansion, Zang is now available to…
When Analytics Is the Answer Are You Asking the Right Questions?

When Analytics Is the Answer Are You Asking the Right Questions?

  • Laurent Philonenko
  • May 24, 2016 | Estimated reading time: 8 minutes to read
  • Depending upon what you read, who you follow, the Business Intelligence and Analytics (BI&A) market is valued anywhere from $16.9 billion in 2016, to $41.5…
America’s 9-1-1 System: John Oliver Got it Right (Mostly)—9-1-1 Access still remains the most crucial step to emergency response

America’s 9-1-1 System: John Oliver Got it Right (Mostly)—9-1-1 Access still remains the most crucial step to emergency response

  • Mark J. Fletcher, ENP
  • May 23, 2016 | Estimated reading time: 4 minutes to read
  • For those who may have missed HBO’s “Last Week Tonight with John Oliver” on this past Sunday night, there was a humorous but important segment…
Coaching your way to success: Is there something in England’s approach to the Six Nations for businesses?

Coaching your way to success: Is there something in England’s approach to the Six Nations for businesses?

  • Ioan MacRae
  • May 20, 2016 | Estimated reading time: 4 minutes to read
  • Following England’s unceremonious booting out from its own Rugby World Cup just a few months ago, the team certainly had a lot to prove in…
Backstory: Zang Forget Me Not Service for Mother’s Day

Backstory: Zang Forget Me Not Service for Mother’s Day

  • Christina Knittel
  • May 20, 2016 | Estimated reading time: 2 minutes to read
  • On May 4, we announced the Zang Forget Me Not Service for Mother’s Day (press release, blog)—a free service through which people could schedule a…
Time to evolve a Siri-like CHATBOT

Time to evolve a Siri-like CHATBOT

  • Savio Tovar Dias
  • May 18, 2016 | Estimated reading time: 3 minutes to read
  • 2016 is shaping up to be the year of the Chatbot. From Jarvis, Mark Zuckerberg’s Iron Man-inspired assistant, to Microsoft’s rather unfortunate Tay experience, chatbots…
Seeing into the Office of the Future

Seeing into the Office of the Future

  • Savio Tovar Dias
  • May 18, 2016 | Estimated reading time: 3 minutes to read
  • Dubai is heavily focused on delivering on its Smart City goals, with the goal of being among the smartest—and happiest—cities in the world. The drive…

Opportunities Abound in a Digitally Connected Asean

  • Richard Spence
  • May 18, 2016 | Estimated reading time: 4 minutes to read
  • Four months after the Asean Economic Community (AEC) came into being, observers and analysts are watching as integration unfolds. Asean has always been about working…
The SDN Effect on Network Security

The SDN Effect on Network Security

  • Maan Al-Shakarchi
  • May 16, 2016 | Estimated reading time: 3 minutes to read
  • For enterprise organizations around the world, Software Defined Networking (SDN) is transforming the way we build and operate our networking infrastructure. Similar to the way…
6 Ways to Increase Your Support Confidence

6 Ways to Increase Your Support Confidence

  • Pat Patterson
  • May 11, 2016 | Estimated reading time: 3 minutes to read
  • Are you confident enough in your support partner that you can focus on advancing your solutions instead of just maintaining them? A UK trader was…
In the Digital Economy, the Human Touch Still Matters

In the Digital Economy, the Human Touch Still Matters

  • Richard Spence
  • May 10, 2016 | Estimated reading time: 3 minutes to read
  • According to Gartner, by year-end 2018, a customer digital assistant will recognize individuals by face and voice across channels and partners. Gartner predicts that the…
Digital Transformation Begins and Ends with the Customer

Digital Transformation Begins and Ends with the Customer

  • Laurent Philonenko
  • May 10, 2016 | Estimated reading time: 8 minutes to read
  • Being a consumer today can be frustrating. We are armed with uber powerful, smart devices that encourage multitasking from anywhere there is a connection. But…
Will the real Ethernet Fabric please stand up…or, are some Vendors playing fast and loose with terminology (again)?

Will the real Ethernet Fabric please stand up…or, are some Vendors playing fast and loose with terminology (again)?

  • Jean Turgeon
  • May 5, 2016 | Estimated reading time: 6 minutes to read
  • Many will remember the early days of fixed-format Ethernet Switches, when the development of resilient configurations was initiated as an alternative to existing Modular Chassis…

Zang Serves Up a Special Delivery for Your Mom this Mother’s Day

  • Christina Knittel
  • May 5, 2016 | Estimated reading time: 2 minutes to read
  • Mother’s Day is the one day in the U.S. when the most phone calls are made. According to this cool Mother’s Day Facts site, 122…

Network Security – It’s Everybody’s Business

  • Maan Al-Shakarchi
  • May 4, 2016 | Estimated reading time: 3 minutes to read
  • As the week kicks off, we are greeted with yet another network security breach making headline news. The story comes from Bangladesh’s Central Bank, where…