Articles from May 2016

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Helping Navigate the “Perfect Storm”

  • Susan Keys
  • May 26, 2016 | Estimated reading time: 3 minutes to read
  • Federal Agencies Turn to Fabric Networks and Unified Communications for Cybersecurity, Service Delivery, Telework, and Modernization Without Rip and Replace This year presents a particularly…
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Zang Goes Global With Support of International Numbers

  • Mohammad Nezarati
  • May 26, 2016 | Estimated reading time: 1 minute to read
  • I’m excited to announce the addition of 57 new countries where the Zang platform is now available. With this expansion, Zang is now available to…
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When Analytics Is the Answer Are You Asking the Right Questions?

  • Laurent Philonenko
  • May 24, 2016 | Estimated reading time: 8 minutes to read
  • Depending upon what you read, who you follow, the Business Intelligence and Analytics (BI&A) market is valued anywhere from $16.9 billion in 2016, to $41.5…
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America’s 9-1-1 System: John Oliver Got it Right (Mostly)—9-1-1 Access still remains the most crucial step to emergency response

  • Mark J. Fletcher, ENP
  • May 23, 2016 | Estimated reading time: 4 minutes to read
  • For those who may have missed HBO’s “Last Week Tonight with John Oliver” on this past Sunday night, there was a humorous but important segment…
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Coaching your way to success: Is there something in England’s approach to the Six Nations for businesses?

  • Ioan MacRae
  • May 20, 2016 | Estimated reading time: 4 minutes to read
  • Following England’s unceremonious booting out from its own Rugby World Cup just a few months ago, the team certainly had a lot to prove in…
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Backstory: Zang Forget Me Not Service for Mother’s Day

  • Christina Knittel
  • May 20, 2016 | Estimated reading time: 2 minutes to read
  • On May 4, we announced the Zang Forget Me Not Service for Mother’s Day (press release, blog)—a free service through which people could schedule a…
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Time to evolve a Siri-like CHATBOT

  • Savio Tovar Dias
  • May 18, 2016 | Estimated reading time: 3 minutes to read
  • 2016 is shaping up to be the year of the Chatbot. From Jarvis, Mark Zuckerberg’s Iron Man-inspired assistant, to Microsoft’s rather unfortunate Tay experience, chatbots…
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Seeing into the Office of the Future

  • Savio Tovar Dias
  • May 18, 2016 | Estimated reading time: 3 minutes to read
  • Dubai is heavily focused on delivering on its Smart City goals, with the goal of being among the smartest—and happiest—cities in the world. The drive…
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Opportunities Abound in a Digitally Connected Asean

  • Richard Spence
  • May 18, 2016 | Estimated reading time: 4 minutes to read
  • Four months after the Asean Economic Community (AEC) came into being, observers and analysts are watching as integration unfolds. Asean has always been about working…
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The SDN Effect on Network Security

  • Maan Al-Shakarchi
  • May 16, 2016 | Estimated reading time: 3 minutes to read
  • For enterprise organizations around the world, Software Defined Networking (SDN) is transforming the way we build and operate our networking infrastructure. Similar to the way…
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6 Ways to Increase Your Support Confidence

  • Pat Patterson
  • May 11, 2016 | Estimated reading time: 3 minutes to read
  • Are you confident enough in your support partner that you can focus on advancing your solutions instead of just maintaining them? A UK trader was…
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In the Digital Economy, the Human Touch Still Matters

  • Richard Spence
  • May 10, 2016 | Estimated reading time: 3 minutes to read
  • According to Gartner, by year-end 2018, a customer digital assistant will recognize individuals by face and voice across channels and partners. Gartner predicts that the…
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Digital Transformation Begins and Ends with the Customer

  • Laurent Philonenko
  • May 10, 2016 | Estimated reading time: 8 minutes to read
  • Being a consumer today can be frustrating. We are armed with uber powerful, smart devices that encourage multitasking from anywhere there is a connection. But…
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Increasing Security Assurance for the Internet of Things

  • Mark Hankel
  • May 9, 2016 | Estimated reading time: 2 minutes to read
  • There’s a growing spectrum of benefits and concerns organizations and individuals face as the Internet of Things (IoT) evolves. On one hand, the increasing connectivity…
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Will the real Ethernet Fabric please stand up…or, are some Vendors playing fast and loose with terminology (again)?

  • Jean Turgeon
  • May 5, 2016 | Estimated reading time: 6 minutes to read
  • Many will remember the early days of fixed-format Ethernet Switches, when the development of resilient configurations was initiated as an alternative to existing Modular Chassis…
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Zang Serves Up a Special Delivery for Your Mom this Mother’s Day

  • Christina Knittel
  • May 5, 2016 | Estimated reading time: 2 minutes to read
  • Mother’s Day is the one day in the U.S. when the most phone calls are made. According to this cool Mother’s Day Facts site, 122…