You Asked, We Responded: Avaya Launches Competitive Replacement Program for Aspect and Genesys Customers

Customer engagement is a competitive battleground. After all, customer expectations are always high, and technology always evolving. The Internet makes finding and switching to a competitor easier than ever. To stay ahead of the competition, we have to be vigilant about meeting or exceeding the needs of our customers. No business can afford disruptions to service, yet the push to continuously improve can be daunting and expensive.

That’s why I am excited about Avaya’s comprehensive discount program for all Aspect and Genesys customers. For a limited time, we are offering companies of any size the opportunity to replace and upgrade their current contact center solutions with Avaya’s leading offerings at up to 60% off standard pricing.

The Avaya competitive discount program helps Aspect and Genesys customers upgrade their systems quickly and cost-effectively. But why should you take advantage of this offer? First, Avaya’s complete solution includes self-service, mobile video, and omnichannel. No hard phones are required and your software licenses provide agent soft phone capabilities—including video.

Second, Avaya’s solutions offer the lowest combined first year Total Cost of Ownership according to independent research by Nemertes, Contact Center TCO Research, Feb 2014. This combination of great price with the ability to leapfrog current contact center capabilities makes switching to Avaya a great business decision (after all, Avaya has been positioned in the Leaders Quadrant of the Gartner Magic Quadrant for Contact Center Infrastructure* for 15 consecutive years).

But that’s not all! Avaya is offering like for like software licensing to the first 30 customers that replace certain Aspect and Genesys products before June 30, 2016. So, if unplanned budget is a concern, here’s your lifeline.

Getting started is easy. Aspect and Genesys customers can migrate to an Avaya solution at their own pace, deployed their way – public, private, hybrid cloud or on premise. We’ll help at every stage from design, through migration and reporting. To take advantage of this great offer, simply click here.

*Gartner, Magic Quadrant for Contact Center Infrastructure, Worldwide, 18 May 2015
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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