Avaya Technology Will Do More than ‘Cover the Spread’ at the Biggest Event in US Football
Avaya and WBL Services will be providing a touchdown experience when it comes to gameday operations for the biggest event in US football. Partnering with WBL Services, Avaya is creating their own ‘red zone’ for uninterrupted gameday experience.
WBL Services provides the management of data, telecommunications, and technology for teams and venues across the NFL and will be leveraging Avaya’s Team and Customer Engagement solutions at locations across the Bay Area for the “big game” to ensure fans, staff, players, and other critical resources are connected at key moments.
It’s the ‘greatest day in football’ and it’s returning to the Bay Area fast after 30 years. On such an important day in sports history, it’s critical to have secure, reliable communications from the player to the coach, the coach to analysts, the coach to the team, the field to the box, the box to the press, the press to the fans, and everywhere in between.
This is the sixth year WBL Services has provided Avaya solutions at the big game, which, with such a rich history, makes Avaya and WBL Services the trusted advisors and go-to suppliers for the game’s elite, flexible, and scalable infrastructure.
The partnership with WBL Services showcases Avaya’s 21st-century technology and capabilities for delivering fast, reliable communication services when it matters most–allowing sports teams to keep their focus on the field while we focus on the game, media, security, and real-time connections. With Avaya solutions and partner services, we are able to literally ‘keep the lights on’ for an entire facility and activity hub for the “big game” covering over 75,000 anticipated attendees and hundreds of media and analysts.
Avaya’s next-generation communication systems provide support for legacy technology like analog, ISDN requirements, and DCP sets while embracing the future with IP telephony in all areas in and around a mega sports complex, especially in far-out areas that are critical for preventing power outages over 1.85 million square feet across the venue. Already the most-watched television program in the United States with more than 100 million plus viewers at home, rapid-fire communications and up-to-the-minute broadcasting requirements must be upheld.
Typically, solutions that are brought in to support these types of events are temporary fixes, but after visiting Avaya’s EBC and talking with our technology partners, it was determined that Avaya’s communication infrastructure will be left in place post-game to meet recurring demands, leaving a legacy for teams of the future.
It took one week to install miles and miles of cable to enable these on-site one-touch communications that keep the game going forward from the sidelines to the game clock; ensuring that NFL fans near and far as well as local and on-site personnel can expect a fan engagement experience that not only delivers unprecedented gameday experience but also pays tribute to the culture of Silicon Valley and its innovative spirit.
Apart from the stadium, Avaya is fostering mobile communication-enabled engagement environments at 18 locations across the Bay Area for a series of events leading up to the big game, including a key communications hub to support 5,000 credentialed media in San Francisco leveraging Avaya Aura®.
Avaya IP Office™ will also be used at team facilities hosting the respective AFC and NFC teams to ensure pre-game and day-of communications are operating at a championship-level. There will also be a 2-week stadium takeover at Avaya Stadium, no more than 6 miles away, that will operate as a transportation command and call center operating within the stadium’s reliable infrastructure.
Keep in touch leading up to the day of the “big game” for more fun facts about how we deliver a mobile fan engagement environment for the biggest event in American football @avaya, @avayastadium, and #showusyouravaya.