Articles from November 2015

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How Enterprise Virtualization Will Save Your Business in the Era of IoT

  • Randy Cross
  • November 30, 2015 | Estimated reading time: 4 minutes to read
  • Having a backyard full of trees is quite therapeutic during a marathon day of conference calls, but it also comes with a fair share of…
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Virtual Reality Will Improve Thanksgiving Football (Soon)

  • Luke Stangel
  • November 25, 2015 | Estimated reading time: 4 minutes to read
  • Virtual reality (VR) will be bigger than ever in 2016. Spotlighted as one of the top five trends for businesses to watch, I’m jumping on…
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Customer Lifetime Value: An Imperative in the Digital Era

  • Laura Bassett
  • November 19, 2015 | Estimated reading time: 2 minutes to read
  • For years, smart businesses have operated under the mantra "the customer is always right." In an article earlier this year, I wrote about research that…
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12 Cloud Questions Every Company Should Ask Itself

  • Pat Patterson
  • November 19, 2015 | Estimated reading time: 5 minutes to read
  • Demand for cloud services continues to surge, driven by corporations interested in software flexibility and scalability. But how secure is the cloud? No surprise, analysts…
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The New Era of Engagement Everywhere for the Midmarket

  • Laurent Philonenko
  • November 18, 2015 | Estimated reading time: 4 minutes to read
  • IT decision-makers working inside midmarket companies need to shift from the technology gatekeepers to the technology road pavers--instead of controlling who goes where, they must…
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Learning to Work With Avaya Aura Session Manager Adaptations

  • Andrew Prokop
  • November 17, 2015 | Estimated reading time: 9 minutes to read
  • The problem with standards is that they rarely are. Despite the fact that SIP has been around since the 1990s, is fairly well documented, and…
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What Engagement Means for the Midmarket

  • Luke Stangel
  • November 16, 2015 | Estimated reading time: 4 minutes to read
  • Large enterprises know Avaya well: We have a successful track record of designing, building and deploying the world’s most complex and customized communications solutions for…
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Avaya Named Among the 100 Most Innovative Companies in Silicon Valley by Thomson Reuters

  • Luke Stangel
  • November 12, 2015 | Estimated reading time: 2 minutes to read
  • Innovation is serious business at Avaya. Researchers inside Avaya’s R&D lab filed for 180 patents in the last 12 months—roughly one new patent every two…
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Midsize Companies and Avaya: A History of Success

  • Henry Dewing
  • November 10, 2015 | Estimated reading time: 5 minutes to read
  • In my conversations with customers, one thing is clear: Midsize companies are excited about Avaya's track record of success creating products tailored to the midmarket.…
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Avaya Takes Home Top Gartner Recognition in Networking

  • Alan Hase
  • November 9, 2015 | Estimated reading time: 2 minutes to read
  • What do smartphones, pollution monitors, traffic lights and door locks have in common?  They’re all now “connected” –among the more than 25 billion “things” that…
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18 Ways to Help Your Business Limit Disaster Damage

  • Joey Fister
  • November 9, 2015 | Estimated reading time: 4 minutes to read
  • Wind speeds approaching 200 mph. Storm labeled as “one of the worst on record.” Have you read headlines like this lately? Realizing your business in…
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An Even Closer Look at Avaya Aura IMS Call Processing

  • Andrew Prokop
  • November 5, 2015 | Estimated reading time: 5 minutes to read
  • Last week, I walked you through how Avaya implements IMS processing between Session Manager and Communication Manager.  Even though it may have looked fairly complicated and…
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Generation Z: The 6 Big Ways Today’s Teenagers Will Impact Your Company by 2020

  • Ioan MacRae
  • November 4, 2015 | Estimated reading time: 3 minutes to read
  • How well do you understand Generation Z? If you work for the average business, the answer is probably “not very well.” Today’s teenagers are fundamentally…
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Toll-Free Text: Let Your Customers’ Thumbs do the Talking

  • Andrew Prokop
  • November 4, 2015 | Estimated reading time: 5 minutes to read
  • Technology is a lot like the music business. You can be on top of the charts one day and completely irrelevant the next. The public…