Articles from November 2015

How Enterprise Virtualization Will Save Your Business in the Era of IoT

  • Randy Cross
  • November 30, 2015 | Estimated reading time: 4 minutes to read
  • Having a backyard full of trees is quite therapeutic during a marathon day of conference calls, but it also comes with a fair share of…

Virtual Reality Will Improve Thanksgiving Football (Soon)

  • Luke Stangel
  • November 25, 2015 | Estimated reading time: 4 minutes to read
  • Virtual reality (VR) will be bigger than ever in 2016. Spotlighted as one of the top five trends for businesses to watch, I’m jumping on…

Customer Lifetime Value: An Imperative in the Digital Era

  • Laura Bassett
  • November 19, 2015 | Estimated reading time: 2 minutes to read
  • For years, smart businesses have operated under the mantra "the customer is always right." In an article earlier this year, I wrote about research that…

12 Cloud Questions Every Company Should Ask Itself

  • Pat Patterson
  • November 19, 2015 | Estimated reading time: 5 minutes to read
  • Demand for cloud services continues to surge, driven by corporations interested in software flexibility and scalability. But how secure is the cloud? No surprise, analysts…

The New Era of Engagement Everywhere for the Midmarket

  • Laurent Philonenko
  • November 18, 2015 | Estimated reading time: 4 minutes to read
  • IT decision-makers working inside midmarket companies need to shift from the technology gatekeepers to the technology road pavers--instead of controlling who goes where, they must…

Learning to Work With Avaya Aura Session Manager Adaptations

  • Andrew Prokop
  • November 17, 2015 | Estimated reading time: 9 minutes to read
  • The problem with standards is that they rarely are. Despite the fact that SIP has been around since the 1990s, is fairly well documented, and…

What Engagement Means for the Midmarket

  • Luke Stangel
  • November 16, 2015 | Estimated reading time: 4 minutes to read
  • Large enterprises know Avaya well: We have a successful track record of designing, building and deploying the world’s most complex and customized communications solutions for…

Avaya Named Among the 100 Most Innovative Companies in Silicon Valley by Thomson Reuters

  • Luke Stangel
  • November 12, 2015 | Estimated reading time: 2 minutes to read
  • Innovation is serious business at Avaya. Researchers inside Avaya’s R&D lab filed for 180 patents in the last 12 months—roughly one new patent every two…

Midsize Companies and Avaya: A History of Success

  • Henry Dewing
  • November 10, 2015 | Estimated reading time: 5 minutes to read
  • In my conversations with customers, one thing is clear: Midsize companies are excited about Avaya's track record of success creating products tailored to the midmarket.…

18 Ways to Help Your Business Limit Disaster Damage

  • Joey Fister
  • November 9, 2015 | Estimated reading time: 4 minutes to read
  • Wind speeds approaching 200 mph. Storm labeled as “one of the worst on record.” Have you read headlines like this lately? Realizing your business in…

An Even Closer Look at Avaya Aura IMS Call Processing

  • Andrew Prokop
  • November 5, 2015 | Estimated reading time: 5 minutes to read
  • Last week, I walked you through how Avaya implements IMS processing between Session Manager and Communication Manager.  Even though it may have looked fairly complicated and…

Generation Z: The 6 Big Ways Today’s Teenagers Will Impact Your Company by 2020

  • Ioan MacRae
  • November 4, 2015 | Estimated reading time: 3 minutes to read
  • How well do you understand Generation Z? If you work for the average business, the answer is probably “not very well.” Today’s teenagers are fundamentally…

Toll-Free Text: Let Your Customers’ Thumbs do the Talking

  • Andrew Prokop
  • November 4, 2015 | Estimated reading time: 5 minutes to read
  • Technology is a lot like the music business. You can be on top of the charts one day and completely irrelevant the next. The public…