Avoiding Network Outages: When the Cost of Doing Nothing is Everything

Avoiding Network Outages

What does downtime mean to you? Time, productivity, money? Likely, you’re nodding at all three — and you’re not alone. According to Aberdeen Group, the average downtime costs a company $2,700 per minute, usually an avoidable cost when caused by a network issue.

Minimize networking issues (thus preventing avoidable downtime) through these three best practices:

Best Practice No. 3: Perform periodic network audits to identify potential issues.

Most people think about a company’s network like plumbing. It’s there, and it’s important, but unless it’s failing, it doesn’t get much attention. To make sure your network’s pipes don’t bust, regularly perform audits and correct small problems before they become big ones.

A simple audit can identify performance issues caused by physical or logical configuration errors, and provide a baseline for future comparison to de-risk configuration changes.

Best Practice No. 2: Update your network diagram regularly.

Prepare and maintain an up-to-date network diagram to isolate an outage and speed resolution by illustrating the relationships among pieces of equipment.

Rigorous configuration change control processes can then help ensure that system changes and refinements don’t inadvertently trigger outages.

Best Practice No. 1: Upgrade to a next-generation, Fabric-based network.

Customers often ask me about the cost of improving their networking infrastructure. What I tell them is that the cost of doing nothing is, in nearly all cases, substantially higher.

Old, legacy networking architectures require manual configuration changes in numerous locations across the network, making them more vulnerable to human error.

Compare this to a next-generation, Fabric-based network like Avaya SDN Fx™, which essentially eliminates human error by automatically configuring distribution and core switches. Since configuration occurs only at the edge, there’s far less potential for human error.

According to an Avaya analysis, if you have equipment that’s more than 11 years old, there’s a 36 percent chance it will fail in the next 24 months, according to a 2014 analysis by Avaya. That’s more than a one in three chance of failure. I wouldn’t bet on those odds – would you?

Want more information on avoiding outages? Download the Avaya white paper, “The Essential Guide to Avoiding Network Outages.”

Avoiding Networking Outages Infographic
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