Articles from August 2015

Unearthing Your Big Data Goldmine

  • David Chavez
  • August 31, 2015 | Estimated reading time: 3 minutes to read
  • How many pieces of content are posted to Facebook every day? A: 500 million B: 10 billion C: 30 billion D: 100 billion The correct…

Why Avaya + VMware = SDN Success

  • Luke Stangel
  • August 31, 2015 | Estimated reading time: 2 minutes to read
  • Why it doesn’t have to be an either-or decision between the underlay and the overlay Software-Defined Networking (SDN), Network Function Virtualization, virtualization, data center automation,…

How Well Do You Understand the Digital Enterprise?

  • Luke Stangel
  • August 27, 2015 | Estimated reading time: 4 minutes to read
  • Most of us think we’re pretty savvy when it comes to knowing what makes today’s innovators and business greats so successful. But do we really?…

VMworld 2015 Preview: Avaya Collaboration Pods Take Center Stage

  • Camille Campbell
  • August 27, 2015 | Estimated reading time: 3 minutes to read
  • Next week, nearly 25,000 people will descend on San Francisco for one of the tech industry’s hottest events. You guessed it… VMworld 2015 is upon…

The Top 5 Networking Security Lessons from Mission: Impossible - Rogue Nation

  • Luke Stangel
  • August 26, 2015 | Estimated reading time: 3 minutes to read
  • Watching a movie generally requires suspension of disbelief, especially with an escapist movie like Mission: Impossible - Rogue Nation, Tom Cruise's latest summer blockbuster. As…

Why the FCC Wants to Block Old Phones from Dialing 911

  • Mark J. Fletcher, ENP
  • August 25, 2015 | Estimated reading time: 7 minutes to read
  • Every day, 911 dispatchers at 6,800 emergency call centers across the U.S. get prank calls, many of which come from disconnected mobile phones. Now, the…

Remote Monitoring: So Good, It Virtually Needs No Human Intervention

  • Carl Knerr
  • August 24, 2015 | Estimated reading time: 3 minutes to read
  • Have you ever done something so well that others struggle to believe it’s true? On a recent Sunday afternoon, after mowing the lawn and finally…

Esna for Office 365: A Winning Combination

  • Mohammad Nezarati
  • August 20, 2015 | Estimated reading time: 3 minutes to read
  • For more than 25 years, Esna has developed enterprise software solutions that integrate communication and collaboration tools into the business applications that we use everyday…

89% of Employees Apparently Don’t Care About Mobile Security

  • Luke Stangel
  • August 19, 2015 | Estimated reading time: 4 minutes to read
  • IT security has a big job: keep corporate data safe in the face of motivated hackers and unaware employees. Today that job is harder than…

The Digital Transformation Journey

  • Luke Stangel
  • August 18, 2015 | Estimated reading time: 5 minutes to read
  • An open, mobile platform environment and a cultural shift can help you deliver a seamless digital customer experience across every brand touchpoint. Digital and mobile…

Top 8 Considerations When Looking for a Cloud Services Provider

  • Pat Patterson
  • August 17, 2015 | Estimated reading time: 3 minutes to read
  • My recent blog on the top 12 reasons to invest in the cloud generated a lot of interest, and so I wanted to continue the…

Avaya and Plantronics: Customer Satisfaction, Smarter Customer Service

  • Laura Bassett
  • August 17, 2015 | Estimated reading time: 3 minutes to read
  • Customer service has historically been a series of selected numbered menu options, in the hope that the right representative with the right answer can be…

Avoiding Network Outages: When the Cost of Doing Nothing is Everything

  • Joey Fister
  • August 13, 2015 | Estimated reading time: 2 minutes to read
  • What does downtime mean to you? Time, productivity, money? Likely, you’re nodding at all three -- and you’re not alone. According to Aberdeen Group, the…

How Did a 911 Call Placed in California End Up in Canada?

  • Mark J. Fletcher, ENP
  • August 11, 2015 | Estimated reading time: 5 minutes to read
  • This week, I am putting down my keyboard and letting a good friend for many years take over the blog, with an important story about assuming…

10 Must-Ask Questions for Hospitals Adopting the Internet of Things

  • Luke Stangel
  • August 10, 2015 | Estimated reading time: 3 minutes to read
  • Hospitals are increasingly adopting Internet-connected devices, in hopes of tapping into their impressive benefits. Imagine “smart beds” that can automatically detect if they’re occupied (or…

Top 6 Communications Services Trends of 2015 – Midyear Review

  • Pat Patterson
  • August 4, 2015 | Estimated reading time: 5 minutes to read
  • In October 2014, we assembled a team of five service experts led by Mike Runda, Senior Vice President and President, Avaya Client Services, and asked…