Articles from May 2015

Avaya Offers End-to-End Network Security Solutions for BYOD

  • Mohamed Awais
  • May 28, 2015 | Estimated reading time: 3 minutes to read
  • Cybersecurity threats within organizations are on the rise, driven by increased employee mobility and bring your own device policies. While enterprises need to look at…

Escaping Vendor Silos in Three Clicks

  • Gary E. Barnett
  • May 28, 2015 | Estimated reading time: 4 minutes to read
  • It seems like every UC vendor has jockeyed for ownership of the desktop, each pushing visions of an all-encompassing client that seamlessly blends all modes…

Connecting Avaya to the World of Cloud Applications

  • Mohammad Nezarati
  • May 28, 2015 | Estimated reading time: 2 minutes to read
  • Today is a big day for Esna. After 25 years, we embark on a new phase of our journey. We’re excited to be joining the…

Podcast: When I Call 911, Are the Police Entitled to my Location Data?

  • Mark J. Fletcher, ENP
  • May 27, 2015 | Estimated reading time: 2 minutes to read
  • Unfortunately, it was inevitable. As our nation’s 911 centers rolled out the technology that allowed people to send text messages to public safety dispatchers, pranks…

Avaya Wins Global Omnichannel Contact Center Award

  • Pat Patterson
  • May 21, 2015 | Estimated reading time: 3 minutes to read
  • Here at Avaya, we're proud to make the world's best customer engagement hardware and software, relied on daily by the world's best-known brands. While we've…

5 Things CIOs Must Do Immediately to Stay Relevant in Today's Environment

  • Usama Nouri
  • May 15, 2015 | Estimated reading time: 4 minutes to read
  • In most organizations today, CIOs are being asked to define in plain terms disruptive trends like IoT, Cloud, Big Data, analytics and others. CIOs are…

Podcast: I'd Like a Pizza and One Police Officer, Please

  • Mark J. Fletcher, ENP
  • May 14, 2015 | Estimated reading time: 3 minutes to read
  • You may have seen this recent story circling the Internet: A Florida woman’s quick thinking likely saved herself and her three children, when she added…

Avaya’s Cloud Strategy Meeting Buyer Needs with a Robust Ecosystem of Partners

  • Henry Dewing
  • May 13, 2015 | Estimated reading time: 3 minutes to read
  • Now, more than ever, it seems the cloud is baked into every conversation we have with customers and partners. Analysts estimate that 1 in 3…

How the Cake Boss Grew His Business Using Avaya's Recipe for Success

  • Luke Stangel
  • May 13, 2015 | Estimated reading time: 3 minutes to read
  • It’s our goal that when you work with us, you shouldn’t be focused on the technology. That might seem counterintuitive, but it shouldn’t be. Good…

4 Things Harry Potter Can Teach Business Leaders About the Transformation to a Digital Enterprise

  • Luke Stangel
  • May 12, 2015 | Estimated reading time: 4 minutes to read
  • We all know the story: an unloved orphan discovers he has magical powers, joins a school of wizardry, and is thrust into a life of…

4 Things to Watch Out For When Rolling Out Video in Your Contact Center

  • Pat Patterson
  • May 5, 2015 | Estimated reading time: 4 minutes to read
  • Video-based customer engagement has continued to gain traction in the market each quarter since mid-2013, when Avaya Client Services President Mike Runda named it a…

Watch out IndyCar and NASCAR, we've entered the race #AvayaSports

  • Luke Stangel
  • May 4, 2015 | Estimated reading time: 0 minutes Less than a minute to read
  • [View the story "Watch out IndyCar and NASCAR, we've entered the race #AvayaSports" on Storify]

Hottest Products at Interop 2015? Avaya Tops the Charts!

  • Jaime Weaver
  • May 4, 2015 | Estimated reading time: 2 minutes to read
  • If you’re looking for the hottest products from Interop 2015, look no further than Avaya! Our Open Networking Adapter and ERS 5900 Series charted on…

Why Your Network Isn't Ready for the Internet of Things

  • Mohamed Awais
  • May 4, 2015 | Estimated reading time: 2 minutes to read
  • Businesses face a tough reality—every day, employees, customers and partners bring a growing number of mobile devices into the enterprise, opening up the network to…

Team Engagement: The Value is in the Business Processes

  • Henry Dewing
  • May 1, 2015 | Estimated reading time: 4 minutes to read
  • For unified communications vendors like Avaya, developing technologies, features and capabilities represent the table stakes, while delivering business value on top of that foundation leads…