Avaya Launches the Avaya H175 Video Collaboration Station
“When we say ‘video everywhere’ we mean exactly that – allowing our customers to engage with people using video for richer, more impactful collaboration, regardless of where they happen to be working or what device is at hand, be it their own mobile phone or tablet, the device on their desk, or from a conference room in the office,” said Michelle White, Senior Director of Product Management at Avaya.
From its endpoint portfolio perspective, Avaya is introducing three new devices that bring the “video everywhere” concept to life for enterprise mobile, remote and office workers: the Avaya E159 and E169 Media Stations and the Avaya H175 Video Collaboration Station.
“The H175 represents our first step into what we see as the future of the desktop,” White said. “It goes well beyond a desk phone, well beyond call handling features and video collaboration. We see the H175 – as well as additional models we’ll be introducing in the future for the H Series – as the single device on the desktop that will enable users to engage in a wide range of ways: to collaborate using rich HD video, to access data, information, applications, and unified communications functionality, such as contacts, calendar and presence status.
The Avaya H175 Video Collaboration Station is a new, personal multimedia desktop video device that elegantly combines video collaboration and sophisticated call handling features. It features a high-definition video camera, 7-inch HD touchscreen display, cordless handset, speakerphone with HD voice, WiFi and Bluetooth connectivity and access to your Outlook calendar and contact list.
“These devices will help to simplify things for office workers and bring a new level of engagement, productivity and efficiency to the office worker,” White said.
The Avaya E159 and E169 Media Stations are targeted primarily for mobile road warriors and remote workers – those who spend the better part of their day out of the office using their own mobile device as their primary way to engage with their associates and customers.
Both units are standards-based SIP desktop devices that support BYOD employees by allowing them to dock and charge their iPhone, iPad or Samsung Galaxy smartphones and tablets when working in the office and take advantage of the stations’ simple interface and high-quality audio.
“The Avaya E159 and E169 Media Stations represent a completely new type of business desktop device that allows you to attach – or dock – your mobile device to it (a smart phone or tablet) and get an incredibly rich audio experience for business telephony, cellular calls and all your smart apps that have audio features,” she said. That includes using Avaya’s Scopia Mobile app for video collaboration. “It is a very compelling device for these people because it allows them to stay productive using the device they’re most comfortable with – their own mobile device – while they are parked at their desks in the office.”
For Avaya, the E159 and E169 Media Stations demonstrate “our flexibility and nimbleness in delivering solutions that address the key ways in which businesses are changing in this increasingly mobile world we live in,” White said. “The worlds of personal and business communication are rapidly converging. The ‘Bring Your Own Device’, or BYOD, trend has taken business by storm. Many employees say they much prefer to use their own device for work and personal interactions rather than a separate desk phone for business. Our Media Stations also allow CIOs and IT staff to put a secure, enterprise-ready device on employees’ desks that provides all the basic call handing features while letting them use their own smart device.”
Check out the E169 Media Station in action here.
While there’s no doubt the proliferation of mobile devices among enterprise workers is having an influence on how businesses today are investing in desktop devices, White stresses that the death of the desk phone is exaggerated.
“We believe enterprises of every size will continue to need and purchase desk phones for years to come,” she said. “But they also will demand that these devices enable richer, more meaningful collaboration and engagement, and that’s how we’re approaching our investment in our endpoints portfolio,” said White. “We will continue to invest carefully and intelligently so we can deliver innovative devices that bring clear value to the enterprise.”