Why This Hospital in Nevada is Providing Virtual Doctor Appointments

Have you ever wanted to connect with your doctor from the privacy of your own home? Want to avoid a visit to the doctor’s office during flu season? Tired of wasting your time waiting in a waiting room? On the road and want to check in with your doctor?

That’s all possible with telemedicine and mobile video conferencing.

Due to changing regulations at the state and federal level, it’s becoming increasingly easier for healthcare providers to not just provide these services, but also get reimbursed for them.

Patients can experience an improvement in their level of care by accessing their doctors no matter where they are, while also avoiding any inconveniences that may be incurred by having to travel to the doctor’s office in-person.

Licensure requirements around telemedicine–which were previously a barrier to offering video-based medical services–are now changing, as these types of services become more prevalent.

A provider typically needed to be licensed in the state where the patient would be receiving care. This was particularly challenging as it conflicted with some of the benefits of telehealth, such as being able to provide care remotely, no matter the location of the patient.

The landscape continues to change as represented by the following:

  • 10 state medical boards have created a telemedicine license
  • 24 states are a part of the Nurse Licensure Compact (NLC)
  • New guidance from the Federation of State Medical Boards on expediting medical licensing for telemedicine
  • Recent congressional bills, such as the TELE-MED Act of 2015 and Telehealth Enhancement Act.

What is the benefit for healthcare providers?

Healthcare providers have the ongoing challenge of improving patient engagement and the health of the population, while reducing the costs associated with providing care (referred to as Triple Aim requirements). This is a challenge, and offering virtual appointments is another tool that providers can use to meet these goals.

Healthcare providers with this capability are growing. According to a recent study, “the number of patients worldwide using telehealth services is expected to grow from 350,000 patients in 2013 to approximately 7 million by 2018. Moreover, three-fourths of the 100 million eVisits expected to occur in 2014 will occur in North America.”

Renown Health in Reno, NV is now offering a solution that integrates Avaya Scopia to provide virtual doctor’s appointments for the treatment of many common conditions and minor ailments.

Watch the following video to learn more about this new delivery method for healthcare service.

To learn more about Avaya’s Healthcare solutions click here.