6 Ways Avaya Guest Assist Can Help Make Your Next Hotel Stay Extraordinary

Avaya Guest Assist is a mobile app that serves as a hotel guest’s personal “concierge” or “butler.” Not only can hotel brands differentiate themselves with a guest-centric app, guests feel like they are in control and are receiving personalized service.

Here are six ways that Avaya Guest Assist can help make the guest experience better:

  1. Personalization: Receive personalized welcome messages and a menu of room options that can be controlled from the app, such as setting up your wake-up call or do-not-disturb settings.
  2. In-Room Concierge: Access concierge services without leaving your room or walking to the concierge desk.
  3. Ease of Ordering: Place an order for in-room dining by browsing an interactive menu.
  4. Reservations: View on-demand videos of activities available around the area and make reservations directly.
  5. Communication: Access your in-room phone from anywhere on the property.
  6. Direct access to Guest Services: Request hotel services by simply pressing a button.

Benefits for hoteliers include higher revenues, as guests spend more money during their stay on advertising and promotional opportunities, as well as increased productivity, by servicing guest requests with fewer service touch points.

See how Avaya Guest Assist can create a truly enjoyable and unforgettable hospitality experience. Learn about this software and other Avaya technology for the hospitality industry by visiting our hotels and lodging page.

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