5 Reasons Why You Should Call 1-877-HI-NORAD On Christmas Eve

‘Twas the night before Christmas and all through the house, everyone was on their smartphones trying to figure out when Santa would arrive…

NORAD1_7.pngI’m not kidding. Starting December 24th, thousands of children around the world waiting patiently for Santa will call 1-877-HI-NORAD to get live updates on where he is at that very moment. Seriously.

Here are the 5 reasons you (or your kids) should call the NORAD hotline to find out where Santa is on Christmas Eve:

5.) Awesome people are waiting to answer your call

More than 1,250 Santa Hotline volunteers–including members of the American and Canadian militaries and their families, civilian employees of the Department of Defense and community members–will use the latest Avaya customer experience and contact center technology to tell people where Santa is.

4.) Companies lend NORAD their latest technologies to help track Santa

NORAD (the North American Aerospace Defense Command) uses the most sophisticated technology available to track Santa! Kris Kringle experts monitor data gathered from radar, satellites and Santacams to measure everything from the weight of the gifts he’s carrying, to the number of pounds he gains as he eats cookies and drinks milk on Christmas Eve. The Department of Defense Joint Interoperability Test Command (JITC) has extensively tested Avaya’s customer experience products and certified them as being able to handle this most critical of Christmas Eve tasks.

3.) NORAD Tracks Santa started by accident because of a typo!

In 1955, an ad for a department store’s Santa hotline mistakenly listed the number to the Continental Air Defense Command Operations Center. The colonel answering the phones Christmas Eve didn’t want to disappoint the children who called, so he and his team provided live updates on Santa’s travels. A tradition was born. How awesome is that?

2.) They have Secret Santa Files

Go to NORADSanta.org to get questions about Santa (some of which, frankly, have even perplexed me) answered. For example, ever wonder how Santa can travel the world in 24 hours? What goes into his cutting-edge sleigh? How does he get down chimneys? NORAD knows.

1.) Kids find out when to go to bed

Santa is known to arrive between 9 p.m. and midnight, and only after children go to sleep. The only thing left to worry about is whether you are on the naughty or nice list…

Merry Christmas and Happy Holidays from all of us at Avaya!