Looking Back at Enterprise Connect

Last month’s Enterprise Connect, the communication and collaboration industry’s leading conference, is a beast – in the greatest sense. Between show floor activities, keynotes and presentations, meetings with customers and connecting with partners, the week keeps you busy!

For Avaya, it is also our chance to connect with those that share our passion and, this year, several members of the Avaya team had the opportunity to share with the Enterprise Connect audience what we are doing at Avaya to move the needle of collaboration forward. With that in mind, I wanted to share a few of my favorite highlights from the show.

First and foremost, Avaya CEO, Kevin Kennedy delivered an exciting keynote that drew a standing room only crowd– and we were of course thrilled to see how interested the audience was. Kevin touched on consumerization, application driven networks, emerging forces in communications, and Avaya’s opportunity. He was also able to get into WebRTC during the Q&A portion of the keynote and, as you may have expected, WebRTC was one of the hottest topics at the show.

We actually heard all around that the interest in WebRTC really took people by surprise – and it spanned several forums and conversations. Avaya’s Val Matula, Senior Director of Multimedia Research at Avaya was also able to represent Avaya on the topic in a panel discussion that brought out some points. His panel focused on where WebRTC stands in the real world of the enterprise today and what it means for the future.

Shifting beyond presentations and panels, particularly fun for me during Enterprise Connect was the mock Request for Proposal (RFP) sessions. I have seen these discussed in detail, so not worth going too far in depth, other than to note that I was proud to see what a great showing Avaya put forward. We participated and showed well in several of the sessions, but I want to particularly call out our work for “Unified Communications without buying a new PBX.” Represented by marketing director Allan Mendelsohn, we submitted a bid running our Unified Communications and Collaboration solution on top of a legacy Cisco CUCM 4.x telephony switch, and outscored Cisco 86.06 to 82.99. It was an impressive performance by the teams involved and just shows what a strong player we are in Unified Communications.

I was also impressed with how well our cloud announcements were received. Analysts and media alike – as well as customers, applauded the Avaya Collaborative Cloud announcement whereby we announced several offers for Cloud Service Providers to use Avaya solutions and extend them to their customers.

All around, Enterprise Connect was an incredibly enlightening week in the communications and collaboration industry. Thinking to last year, where I was lucky enough to also deliver a keynote, there are so many technologies available to us that are all meant to help us work together and be more productive. Enterprise Connect 2013 made it clear that the industry is continuing to follow this message and move to address the needs of users with innovative collaboration solutions. On a personal level, I am thrilled to see Avaya continues to lead in making this progress a reality – as we focus on what will help you collaborate with those you work with.

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