Getting to know our DevConnect Tech Partners

Many of our DevConnect Technology Partners are well known to the Avaya customer and channel partner community. Other names are not as familiar. To help our online community to get to know our DevConnect Technology Partners more personally, we recently launched a “Meet the Partner” interview series on Facebook. Starting with those involved in our DevConnect Select Product Program, we posed six questions ranging from their business history to a look ten years into the future. While the questions are the same, the answers varied widely and are both insightful and thought provoking.

Last month we featured the four partners highlighted below. Here’s a sample of their responses. Read the full interviews by following the links to our Facebook page.

NetIQ – a global enterprise software company offering UC and VoIP management solutions. Their AppManager, Vivinet Assessor and Vivinet Diagnostics provide a complete lifecycle management solution for enterprises. Cloud-based UC platforms plus smarter mobile devices and adoption of BYOD policies are expected as part of the future of communications. NetIQ is eager to partner with service providers as they evolve their UCaaS offerings. Read more

Mutare – Often associated with voicemail to email and IVR solutions, today their portfolio has expanded and now includes specialized messaging, mobile apps, self-service IVR, and notification systems as well as speech technology solutions. They see a fundamental shift for the future as companies move away from a cost cutting mindset to revenue growth with cloud, mobile apps and Software as a Service (SaaS) leading the way. Mutare is an agile organization poised to help their partners close more business. Find out more

DuVoice – as one of the early DevConnect members, DuVoice provides solutions that enhance Avaya’s offering in the hospitality vertical as well as the residential health care and emergency notification markets. They foresee more scenarios where resources are shared between multiple locations and SIP and IP trunking continue to be significant technologies in their segments. Of course, BYOD will continue to grow and impact their hospitality vertical for many years, as well. Learn more

Symmetrics – makes business intelligence and data warehousing software for the contact center industry. Used by contact centers of all sizes around the world, Symmetrics customers represent most major verticals, with finance, insurance, health care and government services most prominent. They also see cloud as the biggest shift on the horizon and are focused on how this shift will change the contact center customer needs and how they support them in making this transition. Read more

Stay tuned each week for additional insights from another DevConnect Technology Partner. Just go ahead and “Like” Avaya DevConnect on Facebook, learn more about our Technology Partners, and join in the conversation!

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