What made Yahoo CEO Marissa Mayer’s anti-telecommuting policy so…head-scratching
? Because despite her background as a Google executive, Mayer’s stance put her in the same camp as basically every clueless, technology-hating boss that you ever had.
Telecommuting, and the related trends of mobile work and BYOD, are all unstoppable. Think of all the useful hours you gain not being stuck in traffic.Or the usefulness of being reachable and productive anytime, anywhere. And the convenience of being able to use a single smartphone of your own choosing for both play AND work.
Of course, there are a few valid concerns about these new ways of working. One is security. With remote and mobile workers, the perimeter surrounding your corporate network has suddenly grown by a hundredfold. Your existing firewall is no longer up to the job.
Now, folks are starting to realize the threats created by unsecured mobile apps and data. But fewer people are talking about the threats in the Bring Your Own Unified Communications era. That is, when your network aids your smartphone or tablet with making IP-enabled video or voice calls. For instance, researchers at Avaya’s VIPER Lab
and Avaya partner and communications systems integrator, NACR
, have found that an unprotected IP phone gateway will be found and broken into by hackers
located anywhere in the world within a week.
Using technology acquired through its buy of Sipera Systems
, Avaya’s desk phones were already secure against hackers. But starting in the second quarter, Avaya’s mobile communications apps for iPhone and iPad will also enjoy the same level of security. The new Avaya Session Border Controller for Enterprise (SBCE)
protects the Avaya Flare Experience communications app for iPad, as well as the Avaya one-X VoIP phone app on iPhone from threats such as denial of service attacks, application layer threats and toll fraud.
The more secure the solution, the more inconvenient and kludgy they usually feel to the end user. Not Avaya’s SBCE. Rather than forcing employees to go through the whole process of logging into a Virtual Private Network (VPN) and entering their user name and password each time every time, SBCE automatically authenticates your mobile device to your company’s SIP communications server. That saves many steps that would otherwise have workers gnashing their teeth in frustration.
Diane Myers, principal analyst for Infonetics Research, agrees. “As more companies deploy UC interfaces on smartphones and tablets, the VPN-less capability found on the Avaya SBCE will enable businesses to simplify, speed and ultimately increase collaboration across a remote workforce.”
Avaya’s deskphones used in remote and home offices are also protected with the same VPN-less security. Bottom line is that the Bring Your Own Unified Communications era is arriving fast, and companies that want to do right by their workers and protect themselves should arm themselves with a Session Border Controller like SBCE.