Building Stronger Teams with Video Conferencing

Video conferencing has been a proven technology for years, but was traditionally limited to executive desktops and conference rooms. With today’s democratization of video – thanks to significant advances in quality, reliability and ease of use – knowledge workers are taking advantage of video at their desktops and on their mobile devices. They’re collaborating face-to-face, sharing documents, making faster decisions and improving productivity.

Thanks to enterprise-grade video conferencing, companies are building stronger teams every day. In this blog, I’ll talk about how and why our customers are improving their corporate culture and building stronger teams. I hope reading this blog is enough to convince you to give video conferencing a try. You can try Avaya Scopia for free by clicking here.

Of course with so much opportunity, there are new entrants to the market all the time. The choices can be overwhelming. Last year, I blogged on the different types of video conferencing: Not All Video Conferencing Is Created Equal. I encourage you to read that post for some input on the right solution for your organization.

Driving Adoption
Video conferencing brings people together, and businesses around the globe are discovering new applications for video. In many cases those applications are dramatically changing the way organizations do business – take HR, for example. Video is changing the way companies interact with job candidates. It expands the interview pool for companies looking to hire, and it helps employees collaborate effectively regardless of location. Today, Scopia customers are interviewing new candidates (and even recording and playing those interviews back for hiring managers) and conducting corporate training sessions via video. Video is also used very effectively for mentoring, succession planning, morale boosting, team building, and executive coaching.

Scopia customers are also increasing the frequency of video meetings as they discover the many benefits. Meeting by video frees up time so that participants can have richer and more frequent meetings without surrendering precious time to travel. It helps people collect and exchange information, meet on-the-fly, and enables faster, better decision making. It enhances work-life balance and can save companies money.

Successfully implementing a video solution that achieves these types of results takes careful planning. It’s important to choose an enterprise-grade solution that features HD video and audio, content-sharing, meeting moderation, streaming and recording, chat capabilities, etc. And… it has to be easy to use! Many promising technologies have languished expensively in IT closets because users never embraced them. That is why ease of use needs to be near the top of your list when evaluating solutions.

Easy-to-use means your video solution is intuitive, always on, provides simple, one-click-to-join capabilities, delivers a rich collaborative experience, and doesn’t entail complex licensing or require involvement from your IT team to set up or run a meeting. The Scopia portfolio offers all of this and has for years. Radvision Scopia was a well-kept secret, but thanks to the Avaya acquisition, our brand is quickly gaining traction. People simply have to try it to believe it.

Seeing Is Believing
I’ve seen firsthand since joining Avaya how Scopia video conferencing can bring teams closer together. Since the acquisition closed last June, we’ve attended new-hire training sessions, companywide meetings, and weekly team calls – all via video.

Before Avaya acquired Radvision, video wasn’t a core part of the company’s culture. Now, it’s integral to our formal and informal communication strategy. In fact, since I joined Avaya, I’ve seen teams come together around the globe to create fun and motivational messages using Scopia technology. Some of these are for external consumption, e.g. the recent Tips for a Successful Video Conference. While others are merely to spread some holiday cheer among colleagues – our Americas marketing team has gotten creative with song and dance a number of times, putting smiles on our faces!

Our customers are reaping the benefits as well. One law firm reduced its partner review cycle in half by conducting the meetings over video. Another company achieved a zero-footprint growth strategy for its contact center by hiring all home-based employees connected via video. The opportunities to conduct business more efficiently, be more agile, and collaborate more effectively are endless when your company adopts video conferencing as part of its culture.

Simplifying Video for Everyone
How does Scopia video entice even technophobes to make video part of their daily work lives? With one-click simplicity. It doesn’t matter where you’re calling in from – whether you’re inside an organization or outside of it – or what device you’re using to join the call. Scopia video conferencing takes the guesswork out by automatically detecting the device and network being for each participant. It then leverages the built-in audio and video components on that device, or in the case of a laptop or PC, leverages the optimal connected peripherals like webcams, speakerphones, etc.

In fact, Scopia Mobile is incredibly intuitive. If you ask me, no one makes video conferencing easier than we do. My kids can use it – and so can others according to this YouTube video. When you click on the link to join a call, you automatically download the appropriate application for your device–and you’re in.

All this means that when you deploy Scopia video conferencing in your organization, there is every chance it will quickly go viral. No need to set up training – with our solution, there’s no complex licensing, no searching through app stores for the right download, no confusion on how to share your desktop or an individual application. And Scopia video is secure – you always know who is on a call, and whether anyone new joins or someone drops off.

It’s That Easy
Some might say Scopia video conferencing is a revolutionary approach to video conferencing, but we’ve been doing this since 2007 with Scopia Desktop. And now, with Scopia Mobile, we’ve extended the same ease-of-use to mobile users. Thanks to technologies like Scopia video conferencing, I forget that I haven’t met my colleagues in-person… I’ve spent so many hours on video with some of them, it’s hard to believe we haven’t been in the same room at the same time. We feel like we know each other well after so many video interactions.

If you don’t believe me and haven’t tried Scopia yet, I encourage you to test it out – simply click here and sign up.

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