Steve BrockNovember 12, 2019

The Subscription Economy Now Includes Your Business Desktop Devices

If forced to pay for our personal smart mobile devices all at once, how many of us would have the latest devices?  New purchasing options allow us to enjoy the latest technology. This is the subscription economy.

With Device as a Service, Avaya brings that same purchasing flexibility to smart devices in the office.  This is fantastic news for businesses everywhere.  If your employees are not using the latest technologies, it is likely that your business is falling behind. Take a look at this video to see what your employees are missing.

Today Avaya announced the expansion of the Device as a Service program beyond the US.  This is part of a four-part strategy to bring smart device technology to the employee desktop in a way that makes sense for businesses of any size.

Four Part Strategy

The first step is conducting extensive research to better understand the needs of today’s business communicators.  This research, which began in 2014 and is ongoing, comprises many research instruments – including sitting down with groups of workers all over the world to map out their business communications experiences.  This includes Avaya’s annual State of the Desktop research – download the 2019 report here.

The second step is continually evolving our unique portfolio of devices  to deliver the functionality that today’s workers need, and to make these capabilities easy to use.  This portfolio is designed to work with both Avaya and non-Avaya UC platforms.

The third component is to simplify device installation – to deliver “no touch” plug and play functionality.  As part of this, Avaya recently announced and delivered Device Enrollment Services .

The final part is to make these devices accessible with purchasing options similar to consumer smart devices.  Avaya now offers upfront payment, monthly installment payment toward ownership with the Device Flex Purchase Plan, and the subscription-based model of Device as a Service. 

Put together, this strategy has resulted in the unique utility, usability, installability and accessibility of Avaya IX™ Devices  – a comprehensive portfolio of smart devices that deliver Experiences that Matter to today’s business communicators.

Device as a Service is especially a game-changer for UCaaS customers.  No longer are they relegated to generic IP phones that deliver only a voice portal to their cloud service.  They can now can have desktop windows to everything the cloud has to offer as they employ the latest desktop technology like the award-winning Avaya Vantage.™ This portfolio of devices delivers similar functionality as today’s smart, consumer mobile devices, but it is also bolstered with additional technology that makes it work perfectly for the business desktop.  Analyst research shows that this portfolio delivers a high return on investment and that it can also improve business security. 

But the Device as a Service opportunity is not limited to the desktop phone purchase.  Avaya also offers its award-winning Avaya IX™ Conference Phones such as the new Avaya IX™ Conference Phone B199, and its Huddle Room solutions featuring the Avaya IX™ Collaboration Unit CU360 – designed to disrupt and dramatically improve Huddle Room economics.

Click here to obtain more details on Avaya’s Device as a Service offering.

The Subscription Economy Now Includes Your Business Desktop Devices

Steve Brock

Steve has broad industry experience that includes the design, engineering and global deployment of innovative communications solutions. Steve has worked with customers all over the world to solve complex consumer and business communication problems. You can follow Steve at @SteveBrockRTP.

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