The Experience Is Everything in Sports & Entertainment for the Biggest Event in US Football

Power. Strength. Fortitude. Offense. Defense. These are all factors that will play into the “big game” on AND off the field. Players, coaches, and staff travelling from across North America will be coming together as a team to execute a winning strategy. Avaya and WBL Services will be coming together as well to execute a winning strategy for core communications powering the biggest event in US Football and delivering a solution that is powered by #AvayaStrength

Partnering with WBL Services, Avaya’s 21st-century technology and solutions create an uninterrupted gameday experience that is worthy of the championship game, powering critical communications from ‘upstairs’ to the bleachers to the turf that impact the game from coin toss to the last few seconds. 

The experience is everything in sports and entertainment and WBL Services, provider of data, telecommunications, and technology for teams and venues across the National Football League (NFL), will be leveraging Avaya’s Team, and Customer Engagement solutions at locations across Houston for the “big game” to ensure fans, staff, players, and other critical resources are connected at key moments. From Foxborough, to Atlanta, to Houston… it’s the ‘greatest day in football’. On such an important day in sports history, it’s critical to have secure, reliable communications

The partnership with WBL Services showcases the strength of Avaya’s portfolio for delivering fast, reliable communication services when it matters most - allowing sports teams to keep their focus ‘on the field’ while we focus on the experience ‘off the field’. This is the 7th year WBL Services has provided Avaya solutions at the big game, which with such a rich history, makes Avaya and WBL Services the MVP for an elite, scalable, and championship-like infrastructure. 

This annual matchup of the top teams in the NFL draws huge crowds both at the stadium and at-home viewership. Collectively, NRG Stadium is part of a group of venues (including the Astrodome), known as NRG Park. The Lonestar State’s NRG Stadium stretches across 1,900,000 square feet and has a seating capacity of 71,795, which is a lot of area to cover and a lot of fans to serve on any given day - let alone the massive personnel required to flawlessly run and televise the mega-event under the sunday night lights. Avaya’s next-generation communication systems provide support for up-to-the-minute broadcasting for the fans, operations, and media in-house as well as the anticipate 100 million viewers at home.

Avaya Aura® will also be used by press and analysts including 5,000 credentialed media, and gameday operations personnel - serving as a mobile NFL command center at nearby facilities. A transportation command center and transportation call center will also be set up and used to dispatch transportation for the media, press, and the team. The Avaya IP Office™ Platform will be used by the AFC and NFC champions at their respective team hotels for pre-game and day-of communications that can mean the difference between game-winning play calls.

Having participated on the sidelines of the championship game, I know the commitment, blood, sweat and tears that go into victory. As a proud owner of San Francisco's ‘95 championship ring, it is with great honor and pride that I get to be a part of the Avaya sports team that carries a tradition of providing world-class technology that pays tribute to the most important day and the highest level of professional American football in the world. 

We know you’ll be tuned in on Sunday, February 5th, so keep in touch with us leading up to the day of the “big game” for more fun facts about how we deliver a world class communications experience for the biggest event in American football @avaya, #AvayaStrength, and #AvayaSports

About WBL
WBL Services provides cutting-edge telecommunication services and support for CenturyLink Field and Event Center in Seattle. WBL also provides telecommunication services for large sporting events, trade shows, conferences and special events throughout the world, earning them a reputation for providing trustworthy, secure and customer-centric services.