Video Collaboration for Small and Midsize Business
For small and midsize businesses, video as a collaboration tool has long been considered out of reach, practical only for large enterprises. Video was an expensive, complex technology that soaked up IT resources. But Avaya provides small and midsize businesses with video solutions that are affordable, quick and easy to implement and manage, and deliver productivity, efficiency, and customer service benefits.
Avaya makes real-time video a reality for small and midsize businesses. We offer a range of solutions to meet the collaborative needs, budgets, and available IT resources for any business. To connect your entire workforce, use desktop video on PC or Mac (for both in-office and remote workers), mobile video for on-the-go team members, and room-based video solutions based on our Avaya Scopia® products.
Avaya video collaboration solutions include built-in high-definition soft clients, mobile applications that work on a variety of devices, and sophisticated systems for corporate conference rooms. The possibilities are virtually unlimited—and best of all, well within your reach.
Pair video with Avaya IP Office—our flagship communications solution for small and midsize companies—to expand the ways you can deliver customer service, employee productivity, and business efficiency benefits.
Smart businesses are always pushing to stand out more in the marketplace and compete more effectively. Achieving better, faster, smarter communications internally and with customers and suppliers is vital to building business success.
Avaya Video Collaboration solutions help you:
- Improve employee productivity with anytime, anywhere real-time tools
- Enhance customer service with rich “face-to-face” interactions
- Reduce the costs and productivity losses associated with travel
- Build team morale and productivity through highly personalized communication
- Maintain a strong connection to remote and mobile employees for greater productivity
- Impact revenue generation through faster decision making
Below, explore some common business needs companies are facing—and how Avaya can help.
Improve Collaboration for Remote and Mobile Employees
Mobile employees scatter to where they’re needed most: meeting with customers, working in specific geographies, on the road, or simply moving between company locations. With mobility comes an inevitable impact on productivity. Being mobile makes it difficult to stay connected with colleagues. Then, when you do connect, it can be challenging to participate and deliver valuable input.
Enhance Customer Service with Real-time Video Interactions
Most small and midsize businesses operate in a highly competitive marketplace. Many compete even against larger enterprises. So having a reputation for delivering an exceptional customer experience is a strong factor for success. Businesses need to steadily enhance communications with customers, using the latest technologies to create value. They need to provide customers a simple, multi-faceted communications experience that helps drive loyalty, customer satisfaction, and revenue.
Reduce the Costs and Productivity Losses Associated with Travel
Many midsize enterprises are global businesses. They have multiple facilities, sometimes in different countries. Employees work from home or remote offices, or are constantly on the road. Their need to communicate in more efficient and effective ways is more critical than ever. The question is, how do you help keep teams on the same page and moving forward, even when they’re located in different states, provinces, or countries—oh, and all while keeping costs in check?
For Your Research
IP Office eBook: Communications for your Growing Business
IP Office Video Collaboration Fact Sheet
Top 10 Things to Consider for Mobile Video Collaboration Success
More Avaya Solutions
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