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Support Services
Visit the Reinvented Avaya Support Site
Now easier to use with a quick-view dashboard, updated product hub, and streamlined service requests.
Gain a Support Advantage
Protect communications 24 x 7, everywhere. Avaya delivers ultra-fast responses and maximum performance.
Were Communications OK Last Night?
Our While-You-Were-Sleeping report shows exactly how you're benefiting from Avaya support: alarms, response times, savings.
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Connect with Us
Contact Us
In the US and Canada:
1-866-GO-AVAYA
prompt 2
All Other Locations:
+1-908-953-6000
Avaya provides web-based tools and services to help Support Services customers see real-time status, get reports, and stay informed about software updates and service packs.
Introducing the Operations Intelligence Suite
This web portal provides visibility into and control over your Avaya enterprise communications solutions.
Learn about Operations Intelligence Suite
This dashboard provides real-time system status, reporting, and incident management, as well as a single point of access to a variety of system reports and support tools.
Demo the Operations Intelligence Suite
For Support Advantage Preferred clients, the Avaya Operations Intelligence Suite web portal provides a unified dashboard showing an end-to-end view of Avaya network operations.
Learn about HealthCheck
The free Avaya HealthCheck tool automates commands, compares your system admin to Avaya-recommended configuration settings, and provides a report enabling you to improve performance.
