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WHITE PAPERS
February 02, 2010

IDC Industry Insights: Healthcare Executives Look Towards Communications Technology for Service Improvements

Read this interview to learn how the small and midsized firm can take advantage of communications-enabled solutions tailored specifically for the healthcare industry.
WHITE PAPERS
February 02, 2010

IDC Industry Insights: Hospitality Executives Looking Towards Communications Technology for Service Improvements

Read this interview to learn how the small and midsized firm can take advantage of communications-enabled solutions tailored specifically for the hospitality industry.
WHITE PAPERS
February 02, 2010

IDC Industry Insights: Role of Communications Technologies in the Education Sector

Read this interview to learn how the small and midsized firm can take advantage of communications-enabled solutions tailored specifically for the education industry.
WHITE PAPERS
February 22, 2012

Interaction Center Multimedia Experience Management

Details capabilities that help simplify customer experience management
WHITE PAPERS
November 15, 2011

Is Your Small Business Ready for Non-stop Operations premium content

WHITE PAPERS
January 26, 2011

Revolutionizing Patient Care Through Communications premium content

This whitepaper explores how communications can help improve patient outcomes, patient care productivity and hospital profitability.
WHITE PAPERS
May 17, 2012

Securing Unified Communications for Healthcare premium content

Secure unified communications that protect patients from privacy violations and healthcare providers from the consequences of noncompliance.
WHITE PAPERS
February 14, 2012

Session Initiation Protocol Trunking - enabling new collaboration and keeping the network safe with an Enterprise Session Border Controller premium content

SIP trunking extends the capabilities of enterprise telephony systems by enabling new features and functions; the primary method of terminating SIP trunks within the enterprise is via an enterprise session border controller.  This paper will look at the business case for deploying SIP trunks, the requirements for securing them and the features needed in a SIP trunk security solution.
WHITE PAPERS
March 08, 2011

Simplified Communications for Very Small Businesses (SCORE Report) premium content

Unified communications can help you “wow” your customers, retain your best employees, reduce costs and increase your efficiency. Learn more in this report from SCORE.
WHITE PAPERS
March 21, 2012

The Avaya Collaborative Cloud premium content

Combining Collaboration and Networking Services to Effectively Build, Deliver, Use, and Enhance Communications in the Cloud.
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