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CASE STUDIES
May 15, 2009

A Matter of Taste - Small Business Profile

With Avaya IP Office, an upscale food business in California can answer and transfer calls quickly and efficiently, access and prioritize messages by phone or computer, and have nighttime emergency calls routed directly to the on-call person.
CASE STUDIES
May 09, 2008

Analytical Graphics Inc. Brief

Exton, PA (USA) - Analytical Graphics, Inc. (AGI), a provider of software to more than 30,000 national security and space professionals for integrated analyses of land, sea, air, and space assets, connects multiple offices across the US with Avaya IP Off
CASE STUDIES
July 03, 2009

Angel Dental Care

Angel Dental Care selected an Avaya IP Office solution with Avaya VoiceMail Pro for its messaging needs; the IP Office Manager application to configure its call routing schemes and to facilitate moves, adds and changes; and Avaya Phone Manager Pro to all
CASE STUDIES
May 15, 2009

Anthony Marano Company Case Study

A robust IP telecommunications platform from Avaya and a unique dual-mode mobility solution from Avaya’s Authorized Gold DevConnect Partner Agito Networks are helping to increase productivity and sales for a busy Chicago wholesale produce company.
CASE STUDIES
May 09, 2008

Aragon Ballroom Inc. Brief

Located in Chicago, IL, Aragon improves customer service and increases productivity with IP Office and Voicemail Pro.
CASE STUDIES
May 09, 2008

Autohaus Huttenstrasse Brief

European auto retailer integrates its two locations and adds functionality with Avaya IP Telephony.
CASE STUDIES
May 29, 2009

Avaya By Example Avaya Technology and Consulting (ATAC) Helpdesk Case Study

ATAC replaced centralized helpdesk agents with remotely deployed experts and a self-service function. The solutions: Avaya Communication Manager, Avaya IP Softphone, Avaya Interaction Center.
CASE STUDIES
May 12, 2009

Avaya By Example Conferencing Solution Case Study

Avaya By Example Conferencing Solution Case Study</gc:Title><gc:Subtitle></gc:Subtitle><gc:Summary>This combination of Avaya Meeting Exchange, a specialized switch that enables multiple callers to dial in and speak to each other simultaneously, and Avaya Global Services
CASE STUDIES
June 29, 2009

Avaya By Example Contact Center Solution Case Study

Using a powerful combination of Avaya contact center solutions, the Avaya IT group is providing multi-lingual global coverage and customer service center support to Avaya associates and BusinessPartners while reducing costs and optimizing operations.
CASE STUDIES
May 09, 2008

Avaya By Example Teleworker Solution Enables Business Continuity

A combination of Avaya IP Softphone powered by Avaya Communication Manager, Avaya Modular Messaging and Avaya VPNremote® Client links people, processes and resources in new ways to keep Avaya associates in touch and productive no matter where they go