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WHITE PAPERS

February 14, 2012

Day in the Life: Physician's Practice

Day in the Life: Physician's Practice highlights the operational efficiencies and patient care improvements served up to doctors' offices through Avaya IP Office.

WHITE PAPERS

December 21, 2011

Does Your IT Department Support The Needs Of The Mobile Workforce

This Forrester white paper addresses telecommuting forecasts and IT's role in providing the right technology and collaboration software to keep remote and teleworkers productive and connected. Results of their study will help content and collaboration professionals are provided assemble and deliver tool sets that will help their employees work anytime, anywhere.

WHITE PAPERS

January 26, 2011

Enhancing Hospitality Operations And Guest Services

In the hospitality industry, whatever your objectives -- from more reservations, better guest services, streamlining hotel operations -- communications can play a critical role. This paper looks at four key ways that today’s new IP-based solutions can have a significant impact in hospitality: Mobility/Unifying Communications, Reservations/Call Coverage, Integration with the Property Management System (PMS) and Converged Infrastructure.

WHITE PAPERS

September 15, 2011

Go Green with Home Agents

This paper gives the "green" benefits of implementing a Home Agent program. It includes several customer stories demonstrating environmental impact and business benefits of deploying home agents.

WHITE PAPERS

October 26, 2011

How a New Breed of Small Businesses Is Using Communications to Thrive in the New Economy

This white paper looks at examples of small businesses using advanced communications strategies for collaboration, mobility, customer service, business expansion and cost control. The companies highlighted here are in different industries and different regions of the world, but they are all alike in seeing communications as critical to their future.

WHITE PAPERS

January 26, 2011

How Effective Communications Delivers Real Results for Your Small Business

Integrate IP-based communications systems into everyday business operations and help your business run more efficiently. Explore four key ways any growing business can benefit from IP-based communications, including enabling faster responsiveness, making it easier to do business with you, improving your customer experience, and efficiently managing growth.

WHITE PAPERS

February 02, 2010

IDC Industry Insights: Healthcare Executives Look Towards Communications Technology for Service Improvements

Read this interview to learn how the small and midsized firm can take advantage of communications-enabled solutions tailored specifically for the healthcare industry.

WHITE PAPERS

February 02, 2010

IDC Industry Insights: Hospitality Executives Looking Towards Communications Technology for Service Improvements

Read this interview to learn how the small and midsized firm can take advantage of communications-enabled solutions tailored specifically for the hospitality industry.

WHITE PAPERS

February 02, 2010

IDC Industry Insights: Role of Communications Technologies in the Education Sector

Read this interview to learn how the small and midsized firm can take advantage of communications-enabled solutions tailored specifically for the education industry.

WHITE PAPERS

November 15, 2011

Is Your Small Business Ready for Non-stop Operations