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Solution

May 07, 2009

Accessibility

The Accessibility suite of products is designed to help governments and businesses provide equal access to communications for people with special needs.

Solution

April 02, 2012

Customer Experience Management for Midsize Contact Center

Avaya Customer Experience Management for Midsize Contact Center provides fully-featured enterprise contact center capabilities on one platform.

Solution

March 04, 2008

Home Agent

Home Agent lets contact center agents work from home, from remote offices, or anyplace with an Internet connection.

Solution

April 27, 2009

Mobile Collaboration

For highly mobile employees—like salespeople, executives, and service consultants—success depends on their ability to communicate with colleagues and customers, quickly, reliably, and cost-effectively.

Solution

April 29, 2009

Office/Campus Roamers

Avaya delivers voice and data services over a wireless LAN, to PDAs and dedicated IP phones, keeping office-roaming employees continuously available, even as they move within a building or across an office campus.

Solution

May 28, 2008

Public Safety

Government organizations can increase agility and improve public safety response with this Avaya solution.

Solution

March 11, 2008

Self Service

Self Service is an integrated suite of speech applications that lets call centers automate many transactions that once required agent assistance.