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WHITE PAPERS

February 14, 2012

Day in the Life: Physician's Practice

Day in the Life: Physician's Practice highlights the operational efficiencies and patient care improvements served up to doctors' offices through Avaya IP Office.

WHITE PAPERS

December 21, 2011

Frost & Sullivan - Mobile Collaboration and the Small & Midsize Market

Small and midsize businesses are struggling to keep teams connected in an always on, increasingly virtual workplace. Find out how to help your employees stay in touch on any device and from any location—whether they're working from home, the airport, a hotel, or an office location.

WHITE PAPERS

September 15, 2011

Go Green with Home Agents

This paper gives the "green" benefits of implementing a Home Agent program. It includes several customer stories demonstrating environmental impact and business benefits of deploying home agents.

WHITE PAPERS

November 18, 2011

How Small and Midsize Professional Services Firms Can Use Unified Communications to Maximize Success

Small and midsize professional services firms have always needed the ability to differentiate themselves from competitors. Today, the need has taken on a new urgency. Factor in today’s mobile society and it’s more important than ever to consider how your partners and key associates can continue to collaborate effectively with clients and colleagues when everyone is on the move — at the courthouse, at client locations, in the car, traveling or otherwise away from their office desks. This paper explores a customer service strategy every firm has at its disposal: the wise use of today’s sophisticated unified communications solutions.

WHITE PAPERS

November 15, 2011

Is Your Small Business Ready for Non-stop Operations

WHITE PAPERS

February 14, 2012

Session Initiation Protocol Trunking - enabling new collaboration and keeping the network safe with an Enterprise Session Border Controller

SIP trunking extends the capabilities of enterprise telephony systems by enabling new features and functions; the primary method of terminating SIP trunks within the enterprise is via an enterprise session border controller. This paper will look at the business case for deploying SIP trunks, the requirements for securing them and the features needed in a SIP trunk security solution.

WHITE PAPERS

March 21, 2012

The Avaya Collaborative Cloud

Combining Collaboration and Networking Services to Effectively Build, Deliver, Use, and Enhance Communications in the Cloud.

WHITE PAPERS

April 10, 2012

Unified Communications Security: An Integrated Approach for Financial Services Firms

This white paper explores UC security challenges, the tools companies can use to combat them, and four key elements of UC security.