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WHITE PAPERS
February 14, 2012

Day in the Life: Physician's Practice premium content

Day in the Life: Physician's Practice highlights the operational efficiencies and patient care improvements served up to doctors' offices through Avaya IP Office.
WHITE PAPERS
May 21, 2011

Day In The Life: Small Business premium content

This easy-to-read e-book tells the story of a small business owner who is experiencing the modern challenges of creating work/life balance while remaining competitive with larger businesses that provide similar services in her market. It showcases how Avaya IP Office serves her business objectives throughout the day, even after traditional work hours.
WHITE PAPERS
December 21, 2011

Does Your IT Department Support The Needs Of The Mobile Workforce premium content

This Forrester white paper addresses telecommuting forecasts and IT's role in providing the right technology and collaboration software to keep remote and teleworkers productive and connected. Results of their study will help content and collaboration professionals are provided assemble and deliver tool sets that will help their employees work anytime, anywhere. 
WHITE PAPERS
December 21, 2011

Frost & Sullivan - Mobile Collaboration and the Small & Midsize Market premium content

Small and midsize businesses are struggling to keep teams connected in an always on, increasingly virtual workplace. Find out how to help your employees stay in touch on any device and from any location—whether they're working from home, the airport, a hotel, or an office location.
WHITE PAPERS
September 15, 2011

Go Green with Home Agents premium content

This paper gives the "green" benefits of implementing a Home Agent program.  It includes several customer stories demonstrating environmental impact and business benefits of deploying home agents.
WHITE PAPERS
October 26, 2011

How a New Breed of Small Businesses Is Using Communications to Thrive in the New Economy premium content

This white paper looks at examples of small businesses using advanced communications strategies for collaboration, mobility, customer service, business expansion and cost control. The companies highlighted here are in different industries and different regions of the world, but they are all alike in seeing communications as critical to their future.
WHITE PAPERS
November 18, 2011

How Small and Midsize Professional Services Firms Can Use Unified Communications to Maximize Success premium content

Small and midsize professional services firms have always needed the ability to differentiate themselves from competitors. Today, the need has taken on a new urgency. Factor in today’s mobile society and it’s more important than ever to consider how your partners and key associates can continue to collaborate effectively with clients and colleagues when everyone is on the move — at the courthouse, at client locations, in the car, traveling or otherwise away from their office desks. This paper explores a customer service strategy every firm has at its disposal: the wise use of today’s sophisticated unified communications solutions.
WHITE PAPERS
February 02, 2010

IDC Industry Insights: Healthcare Executives Look Towards Communications Technology for Service Improvements

Read this interview to learn how the small and midsized firm can take advantage of communications-enabled solutions tailored specifically for the healthcare industry.
WHITE PAPERS
February 02, 2010

IDC Industry Insights: Hospitality Executives Looking Towards Communications Technology for Service Improvements

Read this interview to learn how the small and midsized firm can take advantage of communications-enabled solutions tailored specifically for the hospitality industry.
WHITE PAPERS
February 02, 2010

IDC Industry Insights: Role of Communications Technologies in the Education Sector

Read this interview to learn how the small and midsized firm can take advantage of communications-enabled solutions tailored specifically for the education industry.
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