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WHITE PAPERS

May 21, 2011

Day In The Life: Small Business

This easy-to-read e-book tells the story of a small business owner who is experiencing the modern challenges of creating work/life balance while remaining competitive with larger businesses that provide similar services in her market. It showcases how Avaya IP Office serves her business objectives throughout the day, even after traditional work hours.

WHITE PAPERS

December 21, 2011

Does Your IT Department Support The Needs Of The Mobile Workforce

This Forrester white paper addresses telecommuting forecasts and IT's role in providing the right technology and collaboration software to keep remote and teleworkers productive and connected. Results of their study will help content and collaboration professionals are provided assemble and deliver tool sets that will help their employees work anytime, anywhere.

WHITE PAPERS

December 21, 2011

Frost & Sullivan - Mobile Collaboration and the Small & Midsize Market

Small and midsize businesses are struggling to keep teams connected in an always on, increasingly virtual workplace. Find out how to help your employees stay in touch on any device and from any location—whether they're working from home, the airport, a hotel, or an office location.

WHITE PAPERS

September 15, 2011

Go Green with Home Agents

This paper gives the "green" benefits of implementing a Home Agent program. It includes several customer stories demonstrating environmental impact and business benefits of deploying home agents.

WHITE PAPERS

October 26, 2011

How a New Breed of Small Businesses Is Using Communications to Thrive in the New Economy

This white paper looks at examples of small businesses using advanced communications strategies for collaboration, mobility, customer service, business expansion and cost control. The companies highlighted here are in different industries and different regions of the world, but they are all alike in seeing communications as critical to their future.

WHITE PAPERS

November 15, 2011

Is Your Small Business Ready for Non-stop Operations

WHITE PAPERS

February 14, 2012

Session Initiation Protocol Trunking - enabling new collaboration and keeping the network safe with an Enterprise Session Border Controller

SIP trunking extends the capabilities of enterprise telephony systems by enabling new features and functions; the primary method of terminating SIP trunks within the enterprise is via an enterprise session border controller. This paper will look at the business case for deploying SIP trunks, the requirements for securing them and the features needed in a SIP trunk security solution.

WHITE PAPERS

March 21, 2012

The Avaya Collaborative Cloud

Combining Collaboration and Networking Services to Effectively Build, Deliver, Use, and Enhance Communications in the Cloud.

WHITE PAPERS

November 21, 2011

Tolly Test Report - Avaya B100 Series Conference Phones

Avaya commissioned Tolly to evaluate the voice quality and feature set of the B100 family of conference phones against comparable units from Polycom, Inc. Test indicate that Avaya B100 series conference phones compared favorably with Polycom offers and Tolly also verified that the Avaya conference phones provide additional value-add features such as integrated call recording, not found in Polycom products.

WHITE PAPERS

April 10, 2012

Unified Communications Security: An Integrated Approach for Financial Services Firms

This white paper explores UC security challenges, the tools companies can use to combat them, and four key elements of UC security.