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CASE STUDIES

May 15, 2009

Bert Fish Medical Center Case Study

Bert Fish Medical Center improves productivity, customer service, and patient care across its nine locations with an Avaya IP enterprise communications solutions.

CASE STUDIES

October 17, 2011

City of Newark 311 Call Center Case Study

The City of Newark has created a consolidated call center to improve non-emergency citizen services and deliver cost savings?with the Avaya IQ reporting and analytics platform providing important actionable data on departmental performance and trends.

CASE STUDIES

November 10, 2011

Emory Health Systems Case Study

Emory University and Emory Healthcare have deployed Avaya Aura? unified communications for 30,000 employees to interconnect all locations, ensure business continuity, streamline business processes and costs, and improve productivity.

CASE STUDIES

May 14, 2009

Pluriad Case Study

Group of publishing, press and broadcasting(audiovisual) production, Media-participation takes place in the first ranks of the independent French publishers. Pluriad acts as a provider for the French subsidiaries of the group by supplying them administrative departments concerning the accounts department, the data processing, the legal, the management of the staff and the general services. Employing 1000 persons, Media-participation realized a 302 million euro turnover in 2007.

CASE STUDIES

March 25, 2011

Ritchie Brothers Auctioneers

World’s largest industrial auction company achieves business continuity, cost savings, and enhanced productivity with an Avaya Aura® communications platform.

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