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CASE STUDIES

May 06, 2009

Century Furniture

Century Furniture turned to Avaya Global Services to ensure their limited IT staff had a single point of responsibility, the most up-to-date software and superior support so it could focus on key projects of upgrading legacy systems.

CASE STUDIES

May 29, 2009

ebookers Maintains Competitive Advantage

Online travel services decreases abandoned calls by 35 percent, increases efficiency, and increases agent sales with Contact Center and IP Telephony solutions.

CASE STUDIES

January 10, 2012

Interline Brands

Avaya IP Office Essential Edition - Partner Version provides flexibility, manageability, advanced features, and cost savings for Interline Brands' retail storefronts

CASE STUDIES

May 21, 2009

Magic Beans Customer Brief

A family-owned retail and Internet business specializing in toy and baby gear credits IP Office with helping to achieve outstanding customer service, enhanced productivity, revenue growth, and work-life balance

CASE STUDIES

March 24, 2011

Maharam

Maharam's deployment of Avaya Aura® Communication Manager creates a streamlined and pain-free user experience for this esteemed textiles wholesaler.

CASE STUDIES

May 15, 2009

Tanger Factory Outlet Centers, Inc. Customer Brief

Tanger Factory Outlet Centers, Inc. is connecting branch locations across the U.S. via Avaya Distributed Office to achieve high-quality communications and customer service, centralized management of the entire network, and significant cost savings.

CASE STUDIES

May 21, 2009

Vineyard Vines Customer Brief

When customers call vineyard vines, they can count on a live agent answering. When steady growth called for a phone system upgrade that vineyard vines could count on, Avaya answered with IP Office.

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