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FACT SHEETS

November 03, 2009

Avaya IP Office 500 Fact Sheet

Enabling growing businesses to harness the power of unified communications

BROCHURES

July 23, 2009

Avaya IP Office Customer Brochure

IP Office: Simple, Powerful Communications for Small Business

BROCHURES

November 11, 2009

Avaya IP Office Solutions for Legal Firms

Avaya IP Office delivers communications enabling law firms to enhance client service, increase billble hours, lower firm's overhead, and more.

BROCHURES

November 14, 2008

Avaya Professional Services - Brochure

Learn how Avaya Professional Services can help you plan, implement and optimize your collaboration network.

BROCHURES

May 10, 2007

Avaya SME Services Brochure

This customer brochure describes the services and support that Avaya provides for small and medium businesses.

WHITE PAPERS

July 11, 2011

Bringing Communications to Life with Seamless Video Interoperability (Wainhouse)

Businesses are beginning to recognize the benefits of integrating video into their communications networks. Answering this growing need, Unified Communications (UC) can enable phones to call video units; IM sessions to escalate to voice, video, and data conferences; and much more. Learn how video integrated into a SIP-based UC architecture can help your business reduce network management overhead costs, deliver consistent user experiences across devices, increase quality of service, and more effectively leverage line of business applications.

WHITE PAPERS

August 04, 2011

Bringing Social Media Interactions into the Contact Center

Integrating social media into the contact center is a sound strategy for competitive differentiation, but many businesses are unsure how to do it or where to begin. Here are some questions and answers that will help you navigate the ins and outs of social media, and provide clarity around the related challenges and benefits.

CASE STUDIES

December 30, 2011

Brinks Hofer Gilson and Lione Customer Brief

Chicago-based legal firm uses IP Telephony and Unified Communications to network their 5 locations, provide access to attorneys on the go, as well as reduce long distance charges by $16,000 per month.

CASE STUDIES

October 06, 2008

Broad and Cassel Case Study

With a multi-office IP telecommunications solution from Avaya, a large law practice in Florida has lowered their total cost of ownership and provided their attorneys and staff with advanced communications capabilities, mobility, and home office options

FACT SHEETS

September 26, 2008

Callback Assist - Fact Sheet

External fact sheet introducing the Callback Assist self-service application

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