Share
Print
Follow
Contact
- How to Buy
- Find a Partner
- More Contacts
- 1-866-GO-AVAYA, prompt 2

Email This Page to a Colleague

Results

Browse By

Start Over

1-3 of 3 results

Page of 1 Pages

Sort

Show

Results Display

EBOOKS

June 28, 2011

Collaboration For Dummies®, Avaya Custom Edition

Collaboration is the foundation of unified communications. It can transform your business if you have the right pieces in the right places. This guide helps you understand the power of collaboration and how Avaya can put the right solutions literally at your fingertips. Learn how to conquer today’s communications challenges and reap the benefits of increased productivity, greater profitability, and better differentiation!

EBOOKS

January 03, 2011

Social Media and the Contact Center For Dummies® Avaya Custom Edition

Social media is transforming the landscape of communications at a never-before-seen pace. Individuals are embracing this new channel and expecting to have a consistent experience with every company. This book shows you how to easily integrate social media into any large or small enterprise to improve the customer experience, increase productivity, and simplify communications. By doing these three things alone, you can grow the size of your business audience. With this book, you find out the basics of using social media to streamline communications into your contact center, how to become a leader in your industry by embracing this new channel, the benefits of using listening technologies to find and respond to social media inquiries, and so much more! Along the way, you come to realize the full communications potential of social media.

EBOOKS

May 02, 2012

Unified Communications For Dummies®, Avaya 3rd Custom Edition

Unified Communications For Dummies®, Avaya 3rd Custom Edition, provides an overview of UC: what it is, what capabilities and benefits it can provide for your company, and how to implement it successfully. The book is written for nontechnical readers such as executives and key managers (CFOs, CIOs, line of business managers, operations managers) in medium to large enterprises (defined here as a business or organization with more than 250 employees).

1-3 of 3 results

Page of 1 Pages