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BROCHURES

March 10, 2010

Avaya Customer Connections Portfolio

There are more channels than ever to make connections, including Web sites, instant messages, e-mail, social networks and mobile devices, not to mention the store floor or plain old telephone. But are you really connecting? Are you ready and able to give customers the interactive experience they've come to expect, whenever and wherever they want it?

BROCHURES

April 09, 2009

Dialog Designer brochure

product brochure

CASE STUDIES

October 06, 2009

Global Retail Bank Gives Intelligent Customer Routing the Credit for its Customer Service Agility

A bank found it difficult to respond to changing business needs, because it was costly and time consuming in a complex multi-vendor environment. Both customer service and the bottom line improved with the deployment of Avaya Intelligent Customer Routing.

BROCHURES

December 04, 2007

IBM-Avaya Solutions for Front-Office Banking

Addresses 3 key retail banking business issues with joint IBM-Avaya front-office banking solution.

BROCHURES

October 03, 2008

Software Support and Hardware Maintenance

This brochure provides information on the new Software and Hardware Maintenance Offer

BROCHURES

April 09, 2009

Voice Portal brochure

product brochure

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