The Avaya line of media and communications servers deliver the full power of our Aura™ software to large and mid-sized businesses. Our open-standards approach lets third-party video hardware and applications interoperate with Avaya unified communications and contact center products and solutions.
Desktop Video
Users can place a voice call with Avaya one-X® Communicator and IP Softphone and then dynamically add video with the click of a button.
Office and Conference Room Video
Employees can conduct high-productivity multi-location group meetings with a voice-and-video call using an Avaya-enabled Polycom® HDX Telepresence, VSX, or V series system.
Multipoint Video
By leveraging Avaya Meeting Exchange Video or an Avaya-enabled Polycom RMX or MGC Multipoint Control Units (MCU), businesses can deploy voice and video conferencing in multiple locations.
Contact Center Applications
Avaya helps businesses stay closer to their clients by supplementing contact center voice, IVR, email and text communication with video. Contact center agents can take calls from different sources outside the enterprise, including video phones, Web, kiosks, or cell phones.