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Unified Communications > Communication and Messaging
- Avaya Notification Solution
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VDI Communicator
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VDI Communicator
Originally, Virtual Desktop Infrastructure—VDI—virtualized desktop operating systems and applications so IT could simplify deployment and support for users, lower costs, and enhance security.
VDI adopters have attempted to reduce the need for desktop phones to reduce costs. However, because data center servers are ill equipped to support real-time communications, VDI maxes out server scalability and degrades voice quality. Voice quality crumbles further when QoS terminates in the data center and is not extended to the user’s virtual desktop. Another concern: if connectivity to the data center is lost, users lose communications, including the tools to reach IT.
VDI adopters have attempted to reduce the need for desktop phones to reduce costs. However, because data center servers are ill equipped to support real-time communications, VDI maxes out server scalability and degrades voice quality. Voice quality crumbles further when QoS terminates in the data center and is not extended to the user’s virtual desktop. Another concern: if connectivity to the data center is lost, users lose communications, including the tools to reach IT.
The Avaya VDI Communicator enables unified communication for VDI desktops, eliminating the desk phone and giving users advanced communications capabilities. Our VDI Communicator software is deployed on the Thin Client device or brick (such as the HP Flexible Thin Client t610), which is the end-user premise equipment used to provide plug-in ports for the monitor, keyboard, mouse, and headset, as well as connectivity to the network. This enables our soft client solution, Avaya one-X® Communicator.
Avaya VDI Communicator separates the media traffic from the signaling traffic such that media traffic no longer flows through the data center servers, thereby eliminating the scalability issue. QoS is extended all the way to the end user. In addition, VDI Communicator provides a failover capability to let users continue making calls even when connectivity to the data center is lost.
The Avaya VDI solution is based on an open, flexible architecture that works in many environments, so Avaya customers have a choice of vendors within the VDI ecosystem.
The Avaya VDI solution is based on an open, flexible architecture that works in many environments, so Avaya customers have a choice of vendors within the VDI ecosystem.
Features and Benefits
Deliver UC with a software-only solution
Avaya VDI Communicator displaces the need for desk phones while enabling high call quality and Unified Communications for end users.
Keep employees connected
Avaya’s built-in survivability functionality means users can make calls even when connectivity to the data center is lost.
Simplify deployment and support
The flexible Avaya solution helps enterprises deliver cost-effective, secure, and reliable communications to every desktop.
Use industry-standard VDI components
Avaya VDI Communicator easily adapts to existing VDI deployments. We offer customers a choice of vendors to work with.
Components
- Avaya Aura® Avaya VDI Communicator requires Avaya Aura® Session Manager and Avaya Aura® Communication Manager to deliver the necessary communications infrastructure and enable unified communications for end users.
- Avaya one-X® Communicator This soft client is deployed on end-user virtual desktops and provides the required interface for end-user access to unified communications.
- Third Party Components To enable desktop virtualization, VDI deployments require third party components such as Citrix XenDesktop or VMware View. Additionally, Thin Clients from HP or Wyse are required basic hardware deployed to end users to provide access to the VDI environment.
