- Avaya Notification Solution
- Avaya one-X® Communicator
- Avaya one-X® Mobile
- Mobility and End User Clients
- Unified Messaging
- VDI Communicator
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VDI adopters have attempted to reduce the need for desktop phones to reduce costs. However, because data center servers are ill equipped to support real-time communications, VDI maxes out server scalability and degrades voice quality. Voice quality crumbles further when QoS terminates in the data center and is not extended to the user’s virtual desktop. Another concern: if connectivity to the data center is lost, users lose communications, including the tools to reach IT.
The Avaya VDI solution is based on an open, flexible architecture that works in many environments, so Avaya customers have a choice of vendors within the VDI ecosystem.
Features and Benefits
Deliver UC with a software-only solution
Avaya VDI Communicator displaces the need for desk phones while enabling high call quality and Unified Communications for end users.
Keep employees connected
Avaya’s built-in survivability functionality means users can make calls even when connectivity to the data center is lost.
Simplify deployment and support
The flexible Avaya solution helps enterprises deliver cost-effective, secure, and reliable communications to every desktop.
Use industry-standard VDI components
Avaya VDI Communicator easily adapts to existing VDI deployments. We offer customers a choice of vendors to work with.
- Avaya Aura® Avaya VDI Communicator requires Avaya Aura® Session Manager and Avaya Aura® Communication Manager to deliver the necessary communications infrastructure and enable unified communications for end users.
- Avaya one-X® Communicator This soft client is deployed on end-user virtual desktops and provides the required interface for end-user access to unified communications.
- Third Party Components To enable desktop virtualization, VDI deployments require third party components such as Citrix XenDesktop or VMware View. Additionally, Thin Clients from HP or Wyse are required basic hardware deployed to end users to provide access to the VDI environment.