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The Avaya Aura® Solution for Midsize Enterprise helps businesses rapidly deploy and integrate communications media, including voice, video, messaging, and social networking. This solution enhances staff productivity and differentiates customer service, all while simplifying system management and lowering total cost of ownership.
 
Specifically for midsize enterprises, Avaya leverages virtualization technology to deliver end-to-end Unified Communications on a small-footprint, energy-efficient, easy-to-manage platform.
 
Key capabilities virtualized to a single server include a flexible SIP-enabled communications platform, messaging, conferencing, centralized management and administration tools, and an application development interface. Each capability operates the same as when running on its own server.
 
Enhanced conferencing, messaging and contact center applications are easy to add with a separate server. An Avaya one-X® bundle is also available for delivering UC to both desktop and mobile environments.

Avaya Aura® Communication Manager

Communication Manager is an open, extensible IP telephony platform for voice, video, conferencing, contact center, and mobility.

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Avaya Aura® Communication Manager Messaging

This application provides voice messaging and email integration. Call answering and messaging capabilities let users manage messages on a PC, add a voicemail component to a text message, and listen to text messages over the phone.

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Avaya Aura® Session Manager

Session Manager facilitates multi-vendor integration, centralized dial plans and user profiles, easier centralized SIP trunking, easier “on-net” call routing, and enhanced scalability and security.

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Avaya Aura® System Manager

This common management umbrella for system administration and provisioning is based on Service Oriented Architecture (SOA).

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Avaya Aura® Presence Services

This presence aggregation service makes it easy to locate colleagues and experts to address customer inquiries, handle service issues, or solve critical problems in real time.

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Avaya Aura® Application Enablement Services

Application Enablement Services connects telephony APIs, protocols, and web services to the call processing, media, and administrative features available in Avaya Communication Manager.

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Aura® Session Border Controller

Session Border Controller delivers the critical control functions needed for secure, real-time interactive communications—voice, video and multimedia sessions—beyond the borders of an enterprise IP network.

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Avaya one-X® UC All-inclusive

Get voice, video, mobility and other applications for up to 500 users, in a single server configuration. This solution bundle includes Avaya one-X® Mobile and Avaya one-X® Portal, which give communications access to mobile and remote workers, and the Avaya Presence Server. Application Enablement Services for Microsoft Office Communications Server and IBM Lotus Sametime are also included.

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Avaya Aura® Messaging

Enhance productivity with rich voice and integrated e-mail messaging available on multiple, easy-to-use interfaces. This single-server configuration combines a Message Application Server, a Message Storage Server, optional Web Client and Web-based Subscriber Options servers, and a Secure Access Link.

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Avaya Aura® Conferencing

Avaya Aura® Conferencing provides audio, video and web conferencing capabilities complete with scheduling and management. Avaya Flare™ Experience simplifies and enhances video and other forms of collaboration.

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Avaya Aura® Contact Center

Avaya delivers contact center innovations with solutions for multimedia channels, workforce optimization, and outbound self-service.

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