- Avaya Aura® Experience Portal
- Avaya Aura® Orchestration Designer
- Callback Assist
- Media Processing Server
- Outbound Contact Express
- Proactive Contact
- Proactive Outreach Manager
Connect with Us
In the US and Canada:
All Other Locations:
Features and Benefits
Seamlessly blend channels, agents, and self service interactions to differentiate your service across phone, email, SMS, video, mobile, and social media.
Maximize interoperability and lower costs by building applications that leverage the latest best practices and open industry standards.
Simplify integration to existing third party legacy systems and web applications with Pluggable Data Connectors.
Supports multiple Avaya Contact Center platforms: Avaya Aura® Contact Center, Avaya Aura® Experience Portal, Media Processing Server, Interactive Response, Voice Portal, and prior releases of Nortel Contact Center.